Stephane
Never got my order
Never got my order
Response from PersonaNov 25, 2019
Hi Stephane, I've asked our customer service team to check in with you. Thanks and have a wonderful week! Warm regards, Jason Brown, CEO

Persona is a personalized nutrition and wellness service that creates custom vitamin packs based on your unique lifestyle and health goals. Instead of one-size-fits-all supplements, we deliver daily vitamin packs designed to support your routine, diet, and priorities. Our process starts with an in-depth online assessment that looks at your habits, sleep, stress, fitness, and eating patterns. From there, we build a personalized vitamin program to help address potential nutrient gaps and support areas like energy, immunity, digestion, mood, and sleep. Your supplement plan can be updated anytime as your goals or lifestyle change. Quality and transparency are at the core of Persona. We use thoughtfully sourced ingredients, science-informed formulations, and strict testing standards. Each month, your subscription vitamins arrive in convenient, tear-open packs labeled by day and time, making it simple to stay consistent whether you’re at home, at work, or traveling. With Persona, you’re not left to figure things out alone. Subscribers can access expert support, ask questions about their recommendations, and fine-tune their personalized supplement routine whenever their needs evolve. Our goal is to remove the confusion from the supplement aisle and help you build a clearer, easier wellness routine. Persona continually improves its recommendation system with new research and real customer feedback. If you’re looking for a customized vitamin subscription that fits your life and supports your long-term wellness journey, Persona offers a straightforward way to get personalized vitamins you can feel good about—one daily pack at a time. Take the free assessment
Persona (personanutrition.com) has 9,931 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Stephane
Never got my order
Response from PersonaNov 25, 2019
Hi Stephane, I've asked our customer service team to check in with you. Thanks and have a wonderful week! Warm regards, Jason Brown, CEO
Cristina R.
The product is not even arrived .
Response from PersonaNov 25, 2019
Hi Cristina, I've asked our customer service team to check in with you, we want to be sure you get your package. Thanks and have a wonderful week! Warm regards, Jason Brown, CEO
Kevin
The platform said it delivered two weeks ago but haven’t received anything, not even a shipping number!
Response from PersonaNov 25, 2019
Hi Kevin, I've asked our customer service team to check in with you. Thanks and have a wonderful week! Warm regards, Jason Brown, CEO
Darkshift
Over two weeks and they still haven't shipped my first order. Support has gone unresponsive. Is this a scam?
Response from PersonaNov 25, 2019
Hi there, I've asked our customer service team to check in with you, so we can track your order. Thanks and have a wonderful week! Warm regards, Jason Brown, CEO
Kortni
I never received my order. I was sent wrong tracking information as well. The support I have received is currently minimal at best.
Response from PersonaNov 25, 2019
Hi Kortni, I've asked our customer service team to check in with you. Thanks and have a wonderful week! Warm regards, Jason Brown, CEO
Qaiser
It’s been 15 days since i ordered and still not delivered.
Response from PersonaNov 25, 2019
Hi Qaiser, I've asked our customer service team to check in with you. Thanks and have a wonderful week! Warm regards, Jason Brown, CEO
Poor C.
Shipping is terrible. No tracking info is provided once shipped out. And turnaround time for delivery is terrible. Expected delivery isnt posted upon ordering. It's been 3 weeks since I put the order in and still haven't received the package.
Response from PersonaNov 20, 2019
Hi Rachel, Thanks for the feedback on shipping. I understand that it has taken some time to receive your first shipment, I apologize. I've asked Karina, one of our nutritionists to learn more. Warm regards, Jason Brown, CEO
Lauren Z.
Over 2 weeks and I still have not received my order. No email confirmation letting me know it had even shipped and no answer back from customer care
Response from PersonaNov 18, 2019
Hi Lauren, I've asked Karina, one of our nutritionists to check in with you. Thanks again, and have a wonderful week! Warm regards, Jason Brown, CEO