PersonaReviews of personanutrition.com

I was extremely excited to start using these products. I ordered them and set up my subscription at the beginning of January. I was almost out of the vitamins I was currently using so this gave me enough time to receive them before running out. I waited 2 weeks, then 3 weeks and then after a month, contacted Persona to see where my Vitamins were as they were said to have shipped 2 weeks prior. I was told by the service representative that for some reason my order was returned because the address I entered did not exist. He repeated my address back to me and it was my address. I live in a house so it’s not like I had a Condo or Apt number that would confuse anyone. I have no problems getting packages from any other company. I wanted to know how long your company was going to keep my money knowing the product had not been delivered. I shut down my entire account and told the rep to forget the order. The whole situation was extremely fraudulent-like. Poor customer service and they have no problem charging your account without giving you their product. They lure you in with a coupon then totally screw you. Like I said, I was super excited to try the product but extremely disappointed in the company and how they handled the situation.

My experience has been horrible I was not able to place the order with my name because, I was told by customer service that the problem was the browser that I was using. I tried all the browsers out there and still was not able to place the order, my husband did it via pay pal I don’t have nor want to have pay pal

Pills are everywhere not in individual bags most of bags ripped, can not believe I sent $60 on this mess.... not worth the money when I have to clean up pills off the ground because half the bags let go and are going to continue to let go and drop everywhere

For whatever reason their vitamins made me sick to my stomach. When I asked for a refund for my next order they straight up told me no. It’s easy to see that’s they have very little respect for their customers.

I never received my order. Can you please check to see where it is? Thank you Beth Bailey 185 North Main Street Suffield, CT 06078

My order last month was randomly changed after I customized my choices. When I reached out to try to get it fixed I was given false information about another shipment to come-which was not sent-and a random discount (which could also be false, I have no idea), instead of your company taking responsibility for the order that was ruined. I placed an order and paid for something specific and that is not what I received. It’s almost like I ordered the fish and got served chicken. Your associate that I spoke to did nothing to remedy that situation but tell me falsities. That is bad customer service.

First and foremost, the fish taste is so overwhelming that I couldn’t handle the vitamins and actually threw away 3 weeks worth. Secondly, I really wasn’t feeling a difference after one week of gagging them down so I decided I would no longer be part of this program.

I was so excited with the idea of a personalized supplement program. When I started taking the vitamins I couldn’t sleep. I called and wrote emails, they sent and charged me for another month of those vitamins which I can’t take... because I need to sleep! So, that’s the story. Boring and frustrating!