PersonaReviews of personanutrition.com

4.39,931 reviews
Personal Care
35131 SE Douglas St, Unit 110, Snoqualmie, Washington

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Persona

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About Persona

Persona is a personalized nutrition and wellness service that creates custom vitamin packs based on your unique lifestyle and health goals. Instead of one-size-fits-all supplements, we deliver daily vitamin packs designed to support your routine, diet, and priorities. Our process starts with an in-depth online assessment that looks at your habits, sleep, stress, fitness, and eating patterns. From there, we build a personalized vitamin program to help address potential nutrient gaps and support areas like energy, immunity, digestion, mood, and sleep. Your supplement plan can be updated anytime as your goals or lifestyle change. Quality and transparency are at the core of Persona. We use thoughtfully sourced ingredients, science-informed formulations, and strict testing standards. Each month, your subscription vitamins arrive in convenient, tear-open packs labeled by day and time, making it simple to stay consistent whether you’re at home, at work, or traveling. With Persona, you’re not left to figure things out alone. Subscribers can access expert support, ask questions about their recommendations, and fine-tune their personalized supplement routine whenever their needs evolve. Our goal is to remove the confusion from the supplement aisle and help you build a clearer, easier wellness routine. Persona continually improves its recommendation system with new research and real customer feedback. If you’re looking for a customized vitamin subscription that fits your life and supports your long-term wellness journey, Persona offers a straightforward way to get personalized vitamins you can feel good about—one daily pack at a time. Take the free assessment

Persona (personanutrition.com) has 9,931 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: personanutrition.com
Website: personanutrition.com
Category: Personal Care
Location: Snoqualmie, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Persona reviews

Showing 392 reviews with 2 stars · Clear filters

Lisa
Oct 21, 2019
Ordering was the only good part
The process to order was great and that was the only thing that worked. Your shipping is terrible. I order over three weeks ago and I still don’t have my vitamins and I have no idea when they will arrive. I reached out to customer service and all I got was “sorry”. No solution offered. No offer to expedite another order since the tracking indicates no known delivery date. Not offer for a discount on a future order. Yet I keep getting marketing emails weekly. Maybe work less on marketing and the front end and fix the back end. I have now bought other vitamins since I am not sure when these vitamins will ever arrive.
Response from PersonaOct 21, 2019
Hi Lisa, Thanks for the feedback on shipping. It looks like your order shipped with FedEx on October 12th and is pending delivery via FedEx. I apologize that they have not delivered your package yet. I've asked Karina, one of our nutritionists to learn more. Warm regards, Jason Brown, CEO
David
Oct 19, 2019
I was on the fence when starting this…
I was on the fence when starting this subscription based service. Now I’m most likely going to cancel before I even get my first box. Order shipped in 2 days after order is a bold faced lie. Ordered on 10/12 and It’s 10/19 and customer service informs me the order hasn’t even left their facility yet. How am I supposed to make adjustments to my program if I don’t even have a week of using your supplements to base my decision on? Maybe you shouldn’t start a Facebook campaign unless you know you have infrastructure to handle an influx new orders! Subscription based programs require trust and loyalty. Delays and not being able to deliver what you promise, upon first customer contact will lead to churn. You’re most likely losing me, unless the supplements you finally send me are of high quality.
Response from PersonaOct 21, 2019
Hi David, Thanks for the feedback on shipping. I understand that it has taken some time to receive your first shipment, I apologize. I've asked Allie, one of our great nutritionists, to reach out and learn more. Warm regards, Jason Brown, CEO
Robert D.
Oct 1, 2019
The vitamins seem to be good quality
The vitamins seem to be good quality , but they are not good for my stomach
Response from PersonaOct 2, 2019
Hi Robert - Sorry to hear that you're not feeling well. I've asked our Director of Nutrition and Research to reach out to learn more. We're here to help. Thank you for letting us know and have a good rest of your week! Warm Regards, Jason Brown, CEO
Jaden
Sep 27, 2019
pills have a very weird taste to it
pills have a very weird taste to it, and there are a lot of pills to swallow daily
Response from PersonaSep 30, 2019
Hi Jaden - Sorry to hear that you're not completely happy with your daily vitamin packs. I've asked Julia, one of our nutritionists, to reach out to you to learn more and see how we can help. Thank you for taking time to leave a review and have a good week! Warm Regards, Jason Brown, CEO
Ddurg
Sep 25, 2019
Cost entirely too much for
Cost entirely too much for
L.Lama
Sep 19, 2019
Way too expensive
As a bariatric patient, I was excited that they had special packs for us.. however, they put 5 HUGE calcium pills in my packs to take daily. Bariatric patients have issues swallowing large things, and these made me sick. I felt horrible for a day trying to digest just one. I contacted them and apparently they didn't have an alternative so I cancelled my subscription. It was way too expensive just for the added component of packaging. I spend half of the cost buying these pills monthly so I'll just continue doing so.
Response from PersonaSep 20, 2019
Hi L.Lama - I appreciate you taking the time to leave your feedback on our bariatric program. I've asked Angie, our Director of Nutrition and Research, to reach out to learn more. We want to learn more, so we can continually make our programs better for our customers. Thanks you for the feedback and have a good weekend! Warm Regards, Jason Brown, CEO
Anthony
Sep 13, 2019
Not good value for cost
Not good value for cost
Response from PersonaSep 13, 2019
Hello Anthony, Thank you for your feedback, we always appreciate hearing from our customers. We believe in high-quality supplements, and use only the most bioavailable and pure ingredients in our products. We also want to make sure your pack fits your budget and is priced comfortably for you. I am going to have one of our Nutritionists reach out to you and see if we can answer any questions you have, or adjust your pack to make sure it fits your lifestyle. Thank you for giving us a try! Warmly, Jason Brown, CEO
TheEdMan
Sep 5, 2019
Needs quickly shipping results
I haven't been able to try this product as of yet, the site and ordering process was convenient and east to navigate through, the shipping process takes forever, its been two weeks since I placed my order online.
Response from PersonaSep 5, 2019
Hi Eddy, Thank you for taking the time to leave us a review. We take customer service and efficient shipment times seriously at Persona. One of our nutritionists will reach out to you today to resolve this shipping problem. I apologize for the inconvenience and you should be hearing from us soon. Thanks for your patience and have a great day! Warm Regards, Jason Brown, CEO

PersonaReviews of personanutrition.com

About Persona

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PersonaReviews of personanutrition.com

Persona reviews

Ordering was the only good part

I was on the fence when starting this…

The vitamins seem to be good quality

pills have a very weird taste to it

Cost entirely too much for

Way too expensive

Not good value for cost

Needs quickly shipping results

About Persona

About these reviews

More in Personal Care, Washington

OLEO

NutriFlair

Hempsi

Sunlight

Persona reviews

Ordering was the only good part

I was on the fence when starting this…

The vitamins seem to be good quality

pills have a very weird taste to it

Cost entirely too much for

Way too expensive

Not good value for cost

Needs quickly shipping results