Beth B.
It's ok
It's ok. Customer service is easy to contact and I like that you can just chat with them. I placed an order and the tracking link they sent me had no updates so I reached out a couple weeks later. They had no idea what was going on either so they told me I would get rushed 2 day shipping but when I tracked it again it said it would be almost 2 weeks until I got it. I contacted them again and they did issue a refund and were helpful. Don't know if I'll use again though because if the second order I got shipped then I would just have an abundance of vitamins or if it didn't ship then I would just have to keep waiting again and wouldn't be able to keep up with the routine. It's a shame really I was looking forward to using this service, I am going to cancel.
Response from PersonaDec 31, 2019
Hi Beth, Thanks for sharing your feedback. I've asked one of our customer service team members to reach out. Thanks and have a wonderful week! Warm regards, Jason Brown, CEO




