Mark S.
Not worth it. Serving sizes are less than what I needed and the inability to customize packs is nuts.
App instability and unable to cancel unless calling. Then have to wait for someone to call me back to try and sell me cheaper?? Crazy. Don’t fall for the gimmick. It’s not personalized. It’s generic for what you say you need. . . UPDATE: since we’ve decided to try and say nobody had to call me back to cancel I can prepare pictures of the call out and then a received call. I’m not doing this back and forth. Accountability is key for companies expecting subscriptions. All I can say is the “personalization” is generalized. The packs are for what you check off what you’re interested in. Interested in taking care of your immune system? They're going to have you take this generic immune system supplement. Its not even the amount needed for your specific height and weight….. I spoke with my primary dr. And he laughed at the amounts in the supplements. Personalized in their statement is generalized. It’s personalized not based on what you need, but what you want. Which I guess is personalized in a sense, although they advertise it as what you need… you can price out the supplements sold to you at a much less rate as you’re paying them so you can be lazy. Supply and Demand I guess.
Response from PersonaJan 29, 2025
Hi Mark, Thank you for taking the time to let us know of your experience. We are sorry to hear you had trouble personalizing your pack. We are, indeed, a customizable service, which is why there is a personalized assessment, and I apologize if that was not something you recognized in the creation of your pack. I do not see someone had to call you back to cancel. I regret you were unhappy with your experience with us. Warm Regards, Karina C.