Kelly G.
truly disappointed
truly disappointed. I tried to cancel my order today, and I was told that it was too late to make a change/cancellation. Unfortunately, when a customer cannot be helped, it makes me not want to be a customer.

Persona is a personalized nutrition and wellness service that creates custom vitamin packs based on your unique lifestyle and health goals. Instead of one-size-fits-all supplements, we deliver daily vitamin packs designed to support your routine, diet, and priorities. Our process starts with an in-depth online assessment that looks at your habits, sleep, stress, fitness, and eating patterns. From there, we build a personalized vitamin program to help address potential nutrient gaps and support areas like energy, immunity, digestion, mood, and sleep. Your supplement plan can be updated anytime as your goals or lifestyle change. Quality and transparency are at the core of Persona. We use thoughtfully sourced ingredients, science-informed formulations, and strict testing standards. Each month, your subscription vitamins arrive in convenient, tear-open packs labeled by day and time, making it simple to stay consistent whether you’re at home, at work, or traveling. With Persona, you’re not left to figure things out alone. Subscribers can access expert support, ask questions about their recommendations, and fine-tune their personalized supplement routine whenever their needs evolve. Our goal is to remove the confusion from the supplement aisle and help you build a clearer, easier wellness routine. Persona continually improves its recommendation system with new research and real customer feedback. If you’re looking for a customized vitamin subscription that fits your life and supports your long-term wellness journey, Persona offers a straightforward way to get personalized vitamins you can feel good about—one daily pack at a time. Take the free assessment
Persona (personanutrition.com) has 9,931 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Kelly G.
truly disappointed. I tried to cancel my order today, and I was told that it was too late to make a change/cancellation. Unfortunately, when a customer cannot be helped, it makes me not want to be a customer.
Maureencustomer
They socked me with another shipment before I was halfway through with my first order. Not even enough time to decide if the vitamins were working or even if I wanted to continue. My first order October 7th. Didn't even receive shipment until 10 days later. Then they notify me the day of the next shipment was going out on November 1st. Now they're telling me "too bad so sad" I can't return it since it was a personalized order.
Gloria
Never order from this company. Impossible to cancel your subscription online or over the phone. One eventually ends up with a back stock of packs as the company bills roughly every 3 weeks to “ensure” there is never any lag time. The pre shipment reminder emails are sent in a newsletter format with small the statement when your shipment will happen is in the smallest font and at the end of the email. The business practices put the products into question. This will be my third attempt to try and cancel the subscription plan.
customer
This concept is great, especially for lazy people like myself. However, discontinuing one of the main supplements I take during my free trial caused me to cancel the service and manage everything on my own. On the plus side, doing this also saves a ton of money.
Response from PersonaSep 24, 2023
Hello Jeremy, We're truly sorry to hear that your experience did not meet your expectations especially regarding the discontinuation of a key supplement. We're always looking for ways to improve, and your feedback is invaluable to us. Thank you for taking the time to share your thoughts. Best regards, Tosha, Customer Care Specialist.
Sara W.
Their parent company is Nestle. I didnt know that. They lied to poor countries about their baby formula being as good as breast milk and had their saleswomen dressed as nurses to convince poor uninformed asian and african people to use it. Do your research, read up on what else, this isnt the end of it. Do not support evil corporations.
customer
Ordered the product over a month ago and have yet to receive anything.
customer
I never got my order. I have emailed and called and keep being told it will be arriving but still have not seen it
customer
I’m continuing to wait for an order because my payment wasn’t updated. I updated over 10 days ago and it still hasn’t shipped.