Elizabeth B.
Buyer beware - need quality assurance
Buyer beware. I just sent someone a bridsesmaid invitation with a picture of us. Instead personal wine sent my friend a generic wine bottle with a picture of a baby milk bottle saying “you are going to need this.” Now im panicking all of my other bridesmaids are going to get a botched order...
Response from Personal WineSep 9, 2025
Hi Elizabeth, we’re very sorry about the mix-up with your order. One of the bottles was accidentally swapped, but we quickly sent a replacement, and the correct bottle reached your bridesmaid. We’re glad the rest of your order arrived as expected. We always strive for accuracy and to make things right when mistakes happen.


