Personal Trainer FoodReviews of personaltrainerfood.com

Excellent Food and Customer Service. Just don't cheat on snacks and it works wonders

If I could give them a zero I would. Two orders came very late, ice melted and food thawed. The second one was also smelly. That was the most recent and the very last. There won’t be anymore coming to this address.

We had a problem with our shipment by the FedEx driver and PTF was expedient about replacing food that was delivered late and damaged. The replacement food is great and your customer service was greatly appreciated!

Great product- good tasting food- cost effective- time saving- results are solid - not a miracle product but a solid add on to health regime

I was a long-time customer but my recent order was terrible. The first order arrived two days late, the food was defrosted and the packaging on the food was open so the contents spilled all over. PTF sent a replacement order at no charge. This time it arrived one day late, which caused me to miss going out of town because I had to wait around for the delivery. Luckily it was still frozen this time but 15 packages were open and 6 items were missing. When I contacted customer service asking for a refund, they shorted me about $11 and when I asked where they came up with their calculation, they ignored me. I will never order from this company again. I have felt the quality has been declining over the years but this was the absolute worst experience.

We are primarily using personal trainer food for our elderly parents. Great variety without having to spend time cooking multiple items (oh and then wash pots and pans) and the portions are perfect and fill them up. Add a salad, fruit or cottage cheese and it's the perfect meal. I'm using the burger patty, prime rib fajitas and teriyaki chicken for quick tacos. I'm in California and it's been hot. The food ships via ground transportation and we have had some local shipping issues with a major carrier; PTF has made it right! If you are on the west coast just call after your order and request extra dry ice.

Like the food and easy to follow but the results take time to appear. Inches come off after I'm done and therefore discouraging me to finish. Need to hang in and hold my breath & figures crossed

I hadn't previously experienced issues with any order. My last order was received one day later than expected/scheduled. Since it's 100 degrees, the dry ice had melted and the food was not frozen. I contacted PTF, and my order was replaced without question. Great customer service!