Personal Trainer FoodReviews of personaltrainerfood.com

The food is good and high quality and makes eating right easy. I would like them to offer more selections for lunch and dinner. More special offers throughout the year would also be nice.

PTF offers a nice variety of food. We have not been disappointed with anything we have tried.

Food is great and the system is very easy. Only thing i would like to see is more breakfast options with Turkey sausage for those of us that dont like Pork products!!

I have ordered PT food many times and I’m a satisfied customer. However, occasionally they mix up or omit part of the order. When this happens, a quick call to customer service has always resulted in my satisfaction. They do whatever it takes to make it right. So, 4 stars for order accuracy, and 5 stars for customer service.

I must say I enjoy the food and it helps me stay committed to a healthier diet but I can’t ignore the epic failure with shipments. Third and final time I’ve had to endure anxiety with delivery arriving as scheduled (1-2 days late). If your choice for logistics service can’t come through consistently then pick another source! Too many concerns with food spoiling if your shipping company can’t commit to an arrival date and speedy but I also can’t be waiting around my house for days waiting for the food to show up. Most recently PTF asked for forgiveness and asked if it was OK to delay my shipment for one week (claiming holiday disruption) and they STILL didn’t meet the delayed shipment date, by two days! When I reached out to customer service to tell them it’s NOT OK because I won’t be home I received no response. I’ll be coming home to rotten food on my porch that should have arrived as originally intended. It’s a shame, food is tasty and it helps dieters stay consistent just wish this company could offer the same consistency with shipments. If you’re someone that wants to take bets on when your food might arrive then order away. Lost this customer.

Food was great

My dog love the food !

After posting the following review, I was finally able to reach a customer service person, and they resolved the problem very quickly and very satisfactorily. I do like the program and the food, but was needing to cancel my continuing subscription. Thank you for the response. " I am having a very difficult time reaching customer service and canceling my subscription online. I am going to be away from home for a few months and do not want any food delivered. Yet my account was charged three days ago for a shipment I do not want, and I can't reach customer service."