PersonalHour Pilates USReviews of personalhour.com

After doing a lot of research about different companies selling pilates machines, I was lucky to find Personal Hour. The company is in the USA and they have high standards. The reformer I bought is well made for a fair price. I know that I can reach out to the company for questions or concerns. I bought the Janet Elite 2.0 and it is beautiful. Great quality! Best investment! Good bye gym membership! No regrets!

Packaging was superb! Packed in a wooden crate for shipping. The reformer is in perfect condition!!

Wonderful customer service, quality reformer and clear instructions! Love it!

We love our Nano Elite Max reformer. We bought it to put in our house and we use it everyday. It's solid and feels like a studio reformer. My only complaint is that the spring tension is double the spring tension of most other brands of reformers, so when we are taking classes that want "two reds" we have to know to only use one red.

In love with my Janet 2.0!! She’s beautiful and glides like dream!

We received our Janet reformer in three manageable boxes (I was worried that it would be too heavy). We opened them and all of the pieces were there! We scanned the QR code which gave us the assembly instructions. They were easy to follow, and we put the reformer together in an afternoon. The quality exceeded my expectations for the price that we paid. It's a smooth ride and everything is great so far!

Reaching them through the phone was a breeze! The whole process was seamless. Equipment is high quality and arrived in little over a week! So happy with my purchase and hope you guys get the opportunity to try this brand/business out. Did not disappoint! P.S. I was almost ready to purchase from a trendy/popular brand, but Personal Hour's fast answer to my email and answers to my questions really sealed the deal. Happy I made the switch.

Great. Everything was timely and in good shape. Instructions for putting the reformer together are confusing. Especially need a better video on folding and unfolding. The current video is short and super fast.