PersonalHour Pilates USPersonalHour is a U.S.-based Pilates equipment brand dedicated to making high-quality, beautifully crafted reformers accessible for home and studio use. Founded with a mission to bring the Pilates experience to more people, we combine thoughtful design, customizable options, and expert support to help every customer feel strong, balanced, and inspired on their wellness journey.
PersonalHour Pilates US (personalhour.com) has 233 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 187 reviews with 5 stars · Clear filters
customer
I absolutely love this reformer!!! Amazing quality, easy to assemble and so easy to fold and store in the closet, which is a huge plus. Such a great investment I don’t regret purchasing this at all.
Response from PersonalHour Pilates USJun 1, 2025
Thank you! We’re thrilled the reformer is working so well for you — and that it’s easy to store when needed. Wishing you many great sessions ahead!
Peter O.
Fast delivery!! Excellent quality!!
Response from PersonalHour Pilates USMay 28, 2025
Thanks, Peter! We're glad everything arrived quickly and met your expectations. Enjoy your reformer!
Nancy L.
Shipping was fast and communication was perfect. Uncrating was fairly easy - getting the reformer up a flight of stairs was not but we did it! My reformer arrived in perfect condition. There’s a bit of a learning curve re: folding a d unfolding but it’s getting easier each time i do it. So far I’m loving my Janet 2.0
Response from PersonalHour Pilates USMay 28, 2025
Thank you, Nancy! We're so glad your Janet arrived safely and that you're enjoying it already. Folding does get easier with practice — feel free to reach out if you ever need tips or support!
Kimberly
The crate was a bit of work to open but offered great protection. I love that it was fully assembled except small parts. Only 15-20 min to complete. The quality is outstanding, smooth glide & beautiful i love it
Response from PersonalHour Pilates USMay 28, 2025
Thank you, Kimberly! We’re so glad you’re enjoying your reformer — and that the quality and ease of setup stood out. The crate can be a challenge, but it’s worth it to keep everything safe. Enjoy every session!
Rachel
Well made home reformers. Great deals on showroom items. Fast shipping and packed well to prevent damage. Relatively easy to assemble. Wish printed instructions were included as it was a bit harder to read on my cell phone from website. Would recommend this retailer to everyone. Looking forward to Pilates at home without paying club fees every month and not being able to get into booked classes. This machine pays for itself in 7 months which is great and my husband can use it too without fees.
Response from PersonalHour Pilates USMay 28, 2025
Thank you, Rachel! We're so glad to hear you're enjoying the reformer and the convenience it brings. Noted on the printed instructions—we'll work on making setup easier for everyone. Wishing you and your husband many great sessions ahead!
MH
The PDF with pictures was very helpful for the most part. I had my partner help and since he was experienced with tools and projects he able to maneuver through the process with ease. It helps to have two people doing the installation as well more for safety when lifting and repositioning the parts.
Response from PersonalHour Pilates USMay 28, 2025
Thank you for sharing! We're happy the PDF was helpful, and totally agree—having a second pair of hands makes setup smoother and safer. Glad it went well!
Roseann A.
I'm a youthful 70 year old woman that has done pilates in my much younger days. After raising a family and life in general, I had recently been diagnosed with pelvic floor dysfunction, the only treatment being PT. There was an 8-12 month wait before I could get an appt. So I began looking into different Pilates machines. Personal Hour not only had everything I was looking for, for a very reasonable price, had all the extras you could need, are very comfortable and they are nice looking machines. I purchased the Janet 2.0 during their Harvest sale. Using their machine and following their instructors on YouTube, I feel better than I have in years. I look forward to these workouts and do them 2-3 times a week. They also keep in touch with you, if you have questions or issues. Get you Personal Pilates machine from this company- you will not be disappointed.
Response from PersonalHour Pilates USMay 23, 2025
Thank you, Roseann — your story means a lot to us. We’re so glad the Janet 2.0 has been part of your journey back to movement and feeling better. Wishing you continued strength and joy in every session.
JL
LOVE IT , use it everyday during my lunch break, great stretcher and body building, hello abs!
Response from PersonalHour Pilates USMay 23, 2025
That’s awesome to hear — we’re so glad it’s working into your day and making a difference!