PersonalHour Pilates USReviews of personalhour.com

Response from PersonalHour Pilates USJan 3, 2026

Thank you so much for sharing this! We’re thrilled to hear how much you love your reformer and that it feels just as good—or even better—than the one you use at your club. That’s a wonderful compliment and means a lot to our team. We’re also glad to hear it arrived quickly and was easy to put together. If you ever need anything at all or have questions as you continue using it, we’re always here to support you. Enjoy every workout!

Response from PersonalHour Pilates USDec 28, 2025

Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that you’re enjoying the reformer, that delivery and packaging met your expectations, and that assembly was quick and easy. It means a lot to us to know the quality shows through and that you’re looking forward to many hours of use. Thank you for the two thumbs up — we truly appreciate your support and trust in PersonalHour 🙏

Response from PersonalHour Pilates USJan 22, 2026

Thank you, Jolynn - we truly appreciate your kind words. We’re glad our team could step in, resolve the issue, and give you peace of mind. Knowing you feel supported means a great deal to us.

Response from PersonalHour Pilates USDec 28, 2025

Thank you so much for the wonderful feedback! We’re truly happy to hear that you love both the reformer and your experience with our customer service. Knowing that you feel the quality meets professional standards means a great deal to our entire team. We appreciate your trust and support, and we’re always here if you need anything as you continue your Pilates journey with PersonalHour

Response from PersonalHour Pilates USDec 20, 2025

Thank you so much for your kind words and for trusting Personal Hour with your home reformer purchase. We’re truly grateful for your support and thrilled to hear how much you love your Nano Elite Plus with Tower. To support you and our growing community even better, we have expanded both our customer service and operations teams. As more people choose PersonalHour for their Pilates journey, it’s important to us that the experience—from ordering to delivery and beyond—matches the high standard of our equipment. Your feedback means a great deal to us and motivates our team to continue improving, growing, and delivering not only beautiful, high-quality Pilates reformers, but also reliable service and support our customers can count on. Thank you again for the recommendation and for being part of the PersonalHour community

Response from PersonalHour Pilates USDec 9, 2025

Hi Kimberly, Thank you for sharing this – we’re really glad you’re loving your Nano Pro Max Adjustable and that it compares well to the studio reformer you’ve been using. In many cases the half trapeze can be added later, but it depends on your exact configuration. For any assistance, please reach out to [email protected]. We’ll also help you sort everything out! Thank you again for choosing PersonalHour!

Response from PersonalHour Pilates USDec 9, 2025

Thank you, Liz! We’re glad to hear you’re loving your reformer and that it arrived quickly. If you ever need anything or have questions as you use it more, we’re here to help.

Response from PersonalHour Pilates USDec 9, 2025

Thank you, Cammie! We’re so glad to hear you’re enjoying your new reformer and that the setup and use feel easy after your previous one. If you ever have questions or need anything as you keep using it, we’re here to help.