Janice W.
Poor and no communication when I…
Poor and no communication when I inquired about my order. It took way to long to receive my order; 3 weeks. Item quality is not worth the price.

At PersonalFury, we believe that personalization is the most powerful way to express your love to the person (or your beloved pets) you honor and also your personal characteristics as well. From birthdays and anniversaries to holiday gifts, our family is your number one personalization destination where you can find one-of-a-kind products in high quality with unique designs. Your happiness is our top priority for each and every gift we deliver. We love knowing that we play a role in putting smiles on the faces of your loved ones when they receive a special gift made just for them. We're proud to be the pioneer store in the market where you can immediately see a preview of your custom product as you select the specifications.
PersonalFury (personalfury.com) has 790 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 114 reviews with 1 star · Clear filters
Janice W.
Poor and no communication when I inquired about my order. It took way to long to receive my order; 3 weeks. Item quality is not worth the price.
CP
Placed my order for an oven mitt and pot holder on November 16, expected delivery approx 10 days. (I thought a little long but reasonable),needed for Dec 17 Birthday gift. After 3 painful attempts to find out where my order was customer support finally contacted me saying it was in transit…finally delivered on December 18 in a crushed box. The quality and material were subpar for the price paid. What a disappointment for sure. The only reason I’m giving 1 star is because I actually received it👎
KT
Really bad quality and product smells bad
MaryEvelyn McGoff- S.
Order did not arrive yet. Can't comment on incomplete experiences.
Sue M.
I ordered a gift Nov 16 and still haven’t received it. So far my experience is the worse I have ever received. My order is paid in full and I expect it soon or a refund
Jean
Product was ordered and was notified of shipment date. 10 days later no product or response from email sent to customer service or any way to find out if indeed I will be receiving my product
ALAN O.
I've tried to return an item, dog tick collars. No communication except they are reviewing. And, that was over a week ago. What review could it possibly take still sealed in the package and new!
Barbara C.
Is it possible to give a minus star? I placed an order in 10/21/25. After 10 days I contacted the company to ask when I would receive my order or an update. I tried to track the order and all the info I could glean was that a label had been created. As of today, 11/4, I still have no idea of when I might receive my order and I have a birthday party I’m going to tomorrow, with no gift. This has been a very frustrating g experience. Not only is there no customer communication, but I have received several follow up emails from the company trying to get me to buy more. I have a huge problem with that. I think the order should be fulfilled and the product delivered before asking me to buy more…or in my case to write a review. For a product I haven’t received and no one can tell me if or when I’ll receive it. There are many online companies who follow up with orders and communicate with customers but this is not one of them. Buyer beware!