Perro AirReviews of perroair.com

Great experience! They were really patient with me even though I was stressed and planning things last minute.

Would HIGHLY recommend Perro Air to anyone else choosing to travel with pets or relocating. The owners Chuck and Sarah are extremely helpful, kind, and knowledgeable. They make the entire process smooth and enjoyable. We took a flight from Florida to Panama last December and everything from coordinating the logistics of travel with our large pup, to flight day interacting with the Chuck/Sarah, the other passengers + their dogs, the pilot, the flight attendant, was first class. The plane we took was genuinely the best flight I’ve ever been on, we had a private jet experience at a more affordable price, with top notch dining, seating, Wifi, and service. Would highly recommend and will be contacting Perro Air the next time we make a trip.

GOOD experience

The shared charter back to the USA from Panama was done reasonably well. The trip went smoothly. The shared charter was so much more cost effective than the private charter we engaged almost a year and a half ago when we went to the Republic of Panama. Our initial dealings with Perro Air were a little sketchy as Perro Air uses email exclusively so as to document events and all communications. Once we resigned ourselves to this, everything went rather smoothly. Timely communications, howevver, would inure to the benefit of Perro Air tremendously.

Was a last Minute flight and everything went as smooth as possible. Was very satisfied by the way this company did buisness. Will use them again

My wife and I have moved to Guanacaste, Costa Rica from Birmingham, Alabama for a few months to explore a permanent relocation. We don't have human kids, but our dogs Harper and Bennie are our four-legged children, and we wanted to explore options that didn't involve stuffing them into a cargo hold on a commercial flight for the trip down. Enter Sarah and Chuck from Perro Air. I had explored other chartered flight options, but most were insanely expensive. The unique value proposition that Perro Air provides is that it's a shared flight, so the cost is split among multiple people, bringing it down to a fraction of the next-best option. From start to finish, Sarah and Chuck were so responsive and went above and beyond in providing the most up-to-date guidance on vet/customs paperwork and logistics. On the day of travel, I met Chuck at the FBO in Ft. Lauderdale and it was smooth sailing the whole way through. Our aircraft was an awesome, battleship gray Learjet45 in wonderful condition. My wife, who wasn't on the flight with us, was probably the most nervous of all of us, and Sarah gave her constant updates on our journey on WhatsApp, which went a long way in calming her nerves! She told my wife exactly where to meet us to pick us up when we arrived in Liberia. When we touched down, we had a personal concierge who was by our side all the way through customs, and who handled our bags, paperwork, and translation services. This is a HUGE advantage--can't imagine how much more of a hassle it would have been to navigate all that alone and with two dogs. We arrived in our new home safe, sound, and in great spirits thanks to Sarah and Chuck! TL;DR: Perro Air is an OUTSTANDING outfit. Personalized, compassionate service from start to finish and immense peace of mind! If you're considering a chartered option to Central America with your pups, go with Sarah and Chuck.

Sarah and Chuck provide the best customer service. They are quick to answer any questions and provide info that was very helpful. We travelled from Ontario Canada to Fort Lauderdale FXE before our smooth transition to CR. They helped with everything along the way. I would recommend Perro Air to anyone. I would give 10 stars if I could.

Amazing experience with PerroAir. Sarah was communicative and made sure to follow up with any questions quickly. The early flight allowed us to have a private valet that walked us through the customs and animal intake quickly and easily. We had a full flight with 11 dogs and 6 owners. Definitely a first class experience - I wish I could fly like this everytime.