Perform BetterReviews of performbetter.com

Response from Perform BetterJun 24, 2022

Hello Michael, Perform Better has been a close partner of FMS, and has worked as their sole distributor of their products for at least 15 years. All pricing that FMS products are offered for are set in accordance to that partnership. As a company, we certainly do not believe in price gauging and always strive to offer fair and competitive prices on all products we offer. As for your concern regarding the shipping costs, I apologize for the inconvenience regarding that. Like many other companies, we are experiencing extremely high freight charges that we are hoping will lower over time. If you ever have any questions about the shipping please contact us via email or phone and we will be glad to look into other shipping options to try and save you money. Your order will be shipping out today with FedEx and you can expect delivery in 5 business days. And email with your tracking information will be sent to you by the end of our business day. We truly appreciate your business! Thank you, Marissa Larobina M-F Athletic | Perform Better 1-800-556-7464 ext. 120 [email protected]

Response from Perform BetterJun 22, 2022

Hi Laura, I apologize for the inconvenience regarding the shipping costs. Like many other companies, we are experiencing extremely high freight charges that we are hoping will lower over time. If you ever have any questions about the shipping please contact us via email or phone and we will be glad to look into other shipping options to try and save you money. Thank you, Marissa Larobina M-F Athletic | Perform Better 1-800-556-7464 ext. 120 [email protected]

Response from Perform BetterJun 6, 2022

Good morning Kenneth. My apologies on the issue you had with shipping costs. Like many other companies, we are experiencing extremely high freight charges that we are hoping will lower over time. If you ever have any questions about the shipping please contact us via email or phone and we will be glad to look into other shipping options to try and save you money. My direct contact information is listed below. Thanks, Nick Stebenne Website Management Perform Better/ M-F Athletic 1.888.556.7464 x 140 [email protected]

Response from Perform BetterMay 25, 2022

Hello Frank. My apologies on the confusion with the sizing on the Elite Minibands. These are listed as 1" x 9" bands which are the same length as the standard First Place Minibands. The difference is that these are only 1" wide and the others are 2". If you have any questions on the products before purchasing, please contact us via phone, email or chat and we will gladly help you out. Thanks, Nick Stebenne Website Management M-F Athletic/Perform Better 1.888.556.7464 x 140 [email protected]

Response from Perform BetterApr 4, 2022

Hi Travis. I apologize for the issue with your shipment. I looked in to this further and it looks like your package was delayed at the Fedex facility in Anaheim, CA. The good news is that it is scheduled to be delivered today (4/4) between 11:50am and 2:35pm. As for the email you sent, did you contact someone directly? I can find your email in our general email box. Anyway, please reach out to me directly and I'd be happy to help clarify the situation. Again, my apologies. Nick Stebenne Website Management M-F Athletic/Perform Better 1.888.556.7464 x 140 [email protected]

Response from Perform BetterMar 24, 2022

Hi Glenn. Thank you for reaching out and we truly appreciate the business. Just to confirm, your order did go through and since this will be shipping across the U.S., you can expect that to be delivered next Thursday (3/31). A separate email with tracking information will be sent to you later today. As for the issue with the checkout, we haven't had any recent problems with the transactions that I've heard of. I will do some testing and make sure everything is working properly on our end. In the future, if you have any questions or concerns about the order process, please reach out to me and I will help out in any way I can. Thanks, Nick Stebenne Website Management M-F Athletic/Perform Better 1.888.556.7464 x 140 [email protected]

Response from Perform BetterFeb 14, 2022

Hello, We appreciate you ordering from us and also the feedback regarding your experience. It seems like most of the issues people are having deal with data clutter due to cookies and cache on Chrome, Safari, Firefox, etc. This either slows down websites or blocks certain pages. I would suggest clearing your browser data and see if that helps fix the issues moving forward. If you ever have any questions with the ordering process please contact us via email or phone and we will be glad to help in any way we can. My apologies, Marissa Larobina M-F Athletic | Perform Better 1-800-556-7464 ext. 120 [email protected]