Perform BetterReviews of performbetter.com

Response from Perform BetterMay 8, 2017

Hi Pam- My apologies on the issues you had with the billing and shipping address. If you have a separate shipping address you would need to create this in "My Address Book". This way it is saved to your profile. Anyway, I found your order and its shipping to the elementary school. Please let me know if that is correct or not. I will also email you separately to make sure we are sending this to the right place. Thanks, Nick Stebenne Website Management M-F Athletic / Perform Better 888.556.7464 x 140 [email protected]

Response from Perform BetterApr 28, 2017

Hi Cindy- I do apologize for the lack of site speed on our site while ordering. I will email you directly to go over the issue and hope to make it easier next time. Thank you for the feedback. Nick Stebenne Website Management M-F Athletic/ Perform Better 800.556.7464 x 140 [email protected]

Response from Perform BetterApr 21, 2017

Hi Elizabeth, We appreciate your feedback, and I do apologize that you experienced difficulty ordering on our Perform Better website. At the time of your order, we started our Spend More, Save More promotion. To receive the base 10% off, the order subtotal needed to be $50 before any tax and shipping. Taking a look at your order, the subtotal was just short of that threshold, which is why the promotion wasn't applied. However, I'm happy to extend that to you now and I'll follow up with you in an email with more details. As always we thank you for your business! If you need any assistance, please feel free to reach out to me, as my contact info is below. Thank you, Marissa Tridenti M-F Athletic | Perform Better Customer Service Rep. 1-800-556-7464 ext. 120 [email protected]

Response from Perform BetterApr 18, 2017

Hello Brandon, We appreciate your feedback, and I do apologize that you experienced difficulty ordering on our Perform Better website. I'll make our web manager aware of the issue, and we will certainly use this to help develop improvements that will make our site more efficient for our customers. I will also follow up with you through email regarding this in more detail regarding this. As always we thank you for your business! If you need any assistance, please feel free to reach out to me, as my contact info is below. Thank you, Marissa Tridenti M-F Athletic | Perform Better Customer Service Rep. 1-800-556-7464 ext. 120 [email protected]

Response from Perform BetterApr 7, 2017

Hello- I do apologize fore the hard time you encountered while ordering. I will email you directly to go over the issue and hope to make it easier next time. Thank you for the feedback. Nick Stebenne Website Management M-F Athletic/ Perform Better 800.556.7464 x 140 [email protected]

Response from Perform BetterApr 21, 2017

Hi Ruel, We appreciate your feedback, and I do apologize that you experienced difficulty ordering on our Perform Better website. I'll make our web manager aware of the issues and your observations, and we will certainly use this to help develop improvements that will make our site more efficient for our customers. As always we thank you for your business! If you need any assistance, please feel free to reach out to me, as my contact info is below. Thank you, Marissa Tridenti M-F Athletic | Perform Better Customer Service Rep. 1-800-556-7464 ext. 120 [email protected]

Response from Perform BetterMar 16, 2017

Hello Scott, We appreciate your feedback, and I do apologize for the difficulty you experienced with the current promotion on the Perform Better website. For this particular promo, the chance to select the free pack of minibands would've popped up during the check out process, and again, I apologize for the confusion. We can certainly still honor this for you, and I will contact you separately through email with more information. As always we thank you for your business! If you need any assistance, please feel free to reach out to me, as my contact info is below. Thank you, Marissa Tridenti M-F Athletic | Perform Better Customer Service Rep. 1-800-556-7464 ext. 120 [email protected]