J M.
Excellent customer service
Excellent customer service! Pleasure to do business with! Go ahead, place your order!

Functional training & rehab equipment and training info covering balance and stabilization, plyometrics, speed and agility, strength and conditioning, body weight training and more!SHOP OUR WEBSITEUPCOMING SEMINARSTRAINING ZONEFACILITY DESIGN
Perform Better (performbetter.com) has 6,839 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Personal Care · West Warwick, Rhode Island
Excellent
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Excellent
Showing 5,083 reviews with 5 stars · Clear filters
J M.
Excellent customer service! Pleasure to do business with! Go ahead, place your order!
customer
Very easy to place an order!
customer
Quick and easy to follow
customer
Thank you have ordered products in the past. Great quality. Easy format to order.
Russ
Excellent pricing, order updates and simply getting the order out in this challenging time for everyone, was outstanding!
customer
Great Customerservice! Great bands!!!
Preston
Order process was generally smooth and nice to have free shipping above a $49 order - thank you!
customer
I've been waiting for over a week to receive any information about when my purchases will be shipped. I just checked my account and there is a new note stating the product is sold out and I can reorder it. I was never notified. Updated 4/12- After my review was posted, I was contacted by Perform Better with an update about the out of stock items. I'm still set to receive them at the end of April and mid May. Hopefully, it will work out. Updated 5/10 - I'd like to thank Perform Better for getting me my items exactly when they said they would. The 20# dumbbells arrived at the end of April and the 15# ones were even slightly ahead of schedule. I know stuff is crazy right now with the pandemic, so I really appreciate their hard work in fulfilling orders.
Response from Perform BetterApr 11, 2020
Hi Jennifer, Thanks for reaching out. I do apologize on the lack of communication. During this time, it's been a bit challenging with controlling stock availability. We also have limited our warehouse staff to allow for proper social distancing and our sales and customer service teams are working diligently from home to keep up with all the requests for home gym equipment. You should have received an email from us on 4/7 regarding a timeline on the backordered dumbbells. You will receive another email once these ship out. Thanks again for ordering with us and if you have any questions or concerns, please let me know. Thanks, Tia Wilkinson MF Athletic/Perform Better Customer Service Rep 800-556-7464 ext 161