Perform BetterReviews of performbetter.com

Response from Perform BetterJun 28, 2018

I do apologize for the inconvenience you experienced. We switched over to a brand new website back in late January and since the new website has all new capabilities, you would need to set up a new account. It seems like you used the same account information from before which is perfectly fine. We actually streamlined the new website so that all your recent orders will be accessible. Another great feature is the one-page checkout once logged in. To make this even easier and faster, you can save your credit card on file for future purchases. Anyway, if you have any questions about the new website and the checkout process, please contact me and I would be glad to help you in any way I can. Thanks, Nick Stebenne Website Management 1-888-556-7464 x 140 [email protected]

Response from Perform BetterJun 11, 2018

Thank you for your feedback. Our goal is to provide our customers with fair and accurate shipping charges for their orders. Unfortunately, I looked into your order details and the (10) 3' foam rollers are the cause of the high shipping rate. If you have any specific questions regarding this, please feel free to reach out to me, as my contact info is below. As always, we thank you for your business! Nick Stebenne Website Management 1-888-556-7464 x 140 [email protected]