Perform BetterReviews of performbetter.com

Response from Perform BetterDec 1, 2017

Hello David, We appreciate your feedback, and I do apologize that you experienced difficulty ordering on our Perform Better website. We are currently working to implement a new website for Perform Better and our sister catalog, Everything Track & Field, which will take effect by the end of this year. We will certainly use this review to help develop improvements that will make our sites more efficient for our customers now and in the future. As always we thank you for your business! If you need any assistance, please feel free to reach out to me, as my contact info is below. Thank you, Marissa Larobina M-F Athletic | Perform Better Customer Service Rep. 1-800-556-7464 ext. 120 [email protected]

Response from Perform BetterDec 5, 2017

Hello Susan, Thank you for your feedback, and I can certainly look into this for you. Our goal is to provide our customers with fair and accurate shipping charges for their orders. Based on the ship to location and the weight of the package, the $74.75 shipping cost you were assessed is accurate. However, I will also follow up with you through email regarding this in more detail regarding this. Also, my contact info is listed below, if you would like to reach out to me directly. As always, we truly appreciate your business! Marissa Larobina M-F Athletic | Perform Better Customer Service Rep. 1-800-556-7464 ext. 120 [email protected]

Response from Perform BetterNov 30, 2017

Hello Stuart, We appreciate your feedback, and I do apologize that you experienced difficulty ordering on our Perform Better website. We are currently working to implement a new website for Perform Better and our sister catalog, Everything Track & Field, which will take effect by the end of this year. We will certainly use this review to help develop improvements that will make our sites more efficient for our customers now and in the future. Regarding the free pack of minibands, that was a promotion we had offered back in early October, and it was a free gift added to the order. There was no promo code needed. We're currently offering our Holiday Sale, which you were able to take advantage of! As always we thank you for your business! If you need any assistance, please feel free to reach out to me, as my contact info is below. Thank you, Marissa Larobina M-F Athletic | Perform Better Customer Service Rep. 1-800-556-7464 ext. 120 [email protected]

Response from Perform BetterAug 23, 2017

Hi Brent, We appreciate your feedback, and I do apologize that you experienced difficulty ordering on our Perform Better website. We will certainly use this review to help develop improvements that will make our site more efficient for our customers. I'll also follow up with you through email with more detail. As always we thank you for your business! If you need any assistance, please feel free to reach out to me, as my contact info is below. Thank you, Marissa Larobina M-F Athletic | Perform Better Customer Service Rep. 1-800-556-7464 ext. 120 [email protected]

Response from Perform BetterOct 14, 2016

Hello David, We appreciate your feedback, and I do apologize that you experienced difficulty ordering on our Perform Better website. I will pass this information on to our web manager to see if he can take a look into what may be causing that issue. Additionally, I was able to pull up your order and it is shipping out today with UPS, to the Vermont address you had entered. Delivery can be expected on Monday, 10/17. As always, we thank you for your business! If you need any further assistance, please feel free to reach out to me, as my contact info is below. Thank you, Marissa Tridenti M-F Athletic | Perform Better 1-800-556-7464 ext. 120 [email protected]

Response from Perform BetterSep 19, 2016

Hello- I do apologize for the inconvenience. I'd be glad to help rectify the issue. We are open from 8:30-5:30 EST (Monday through Friday). You can contact me directly by phone or email. My contact information is listed below. Regards, Nick Stebenne Website Management M-F Athletic/Perform Better [email protected] 1.800.556.7464 x140

Response from Perform BetterSep 16, 2016

Hi John, we're very sorry you feel as though our shipping rates were too high. We've adjusted the shipping down to $6.75 for you. Please let us know if you have any questions or concerns! We hope you consider doing business with us again in the future.