Perform BetterFunctional training & rehab equipment and training info covering balance and stabilization, plyometrics, speed and agility, strength and conditioning, body weight training and more!SHOP OUR WEBSITEUPCOMING SEMINARSTRAINING ZONEFACILITY DESIGN
Perform Better (performbetter.com) has 6,839 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Personal Care · West Warwick, Rhode Island
Excellent
Personal Care · Coventry, Rhode Island
Bad
Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Showing 782 reviews with 4 stars · Clear filters
Michael V.
Everything went great it’s just very very slow the website
Response from Perform BetterNov 24, 2020
Hi Michael, We appreciate the feedback. We are always working to improve our website and customer experience! Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]
customer
Great buying experience, I just wish you also had the 10kg available.
Philip
Great experience. Pricing could be more competitive though. I found several items cheaper on Amazon without needing to wait for a special discount to come up.
Aristides M.
I believe Perform Better provides a comprehensive cross section of very good exercise related products. They deliver products ordered in a timely manner. However, I think they charge too much for delivery. I understand that there is going to be a substantial delivery charge for kettlebell, for example. But I don't think it should cost nearly $10.00 to package and deliver a mostly plastic jump rope. It is the high cost of delivery that prompted me to give four stars instead of five.
Response from Perform BetterNov 19, 2020
Hi Aristides, Thank you for your order! I understand that the shipping can seem high for small items but I can assure you that there is no up-charge on shipping. The actual shipping cost for your order was a few dollars more than the $9.95 charged on our website. We always use the most cost effective methods! If you ever have any concerns with costs, please reach out and we'd be happy to provide a customized quote for you! Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]
Joe R.
Very fast shipping. Only complaint decals that where hot glue where popping off and ones was missing!
Response from Perform BetterNov 19, 2020
Hi Joe, Thank you for your order! I'm sorry to hear about the issue with your recent order. Would you mind sending me a quick photo? I'd be happy to take a look and come up with a resolution for you! Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]
customer
Customer service is always the best. They ship things so quickly. The website is extremely slow in responding. I did check with a computer tech and it is not necessarily my computer. Other than that, love perform better.
Response from Perform BetterNov 19, 2020
Hi Ellen, We appreciate the feedback! We are always working to improve our website as well as our customer experience. Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]
Emily
Everything was great, except the website lagged from one screen to another - I wasn’t sure whether I needed to re-load the pages or not, particularly during checkout -, and the arrow from my mouse looked like it was perpetually loading, and I don’t know why. (It doesn’t do that on other websites.) If those issues get fixed, I would give the process 5 stars.
Response from Perform BetterNov 13, 2020
Hi Emily, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone! Sincerely, Tia Wilkinson MF Athletic/Perform Better 800-556-7464 ext 161 [email protected]
Mary from M.
Great products. Needed customer service chat because online order wouldn’t go through. Turned out that I missed 1 field in billing page but there was no such message down by Submit button. Suggest you add that alert at the bottom of the billing page to obviate need for scrolling a lot back up to search for issue.
Response from Perform BetterNov 12, 2020
Hi Mary, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone! Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]