Perform BetterReviews of performbetter.com

Response from Perform BetterNov 10, 2016

Hello Megan, We appreciate your feedback, and I do apologize that you experienced difficulty ordering on our Perform Better website. I'll make our web manager aware of the issue, and we will certainly use this to help develop improvements that will make our site more efficient for our customers. I will also follow up with you through email with more detail. As always we thank you for your business! If you need any assistance, please feel free to reach out to me, as my contact info is below. Thank you, Marissa Tridenti M-F Athletic | Perform Better Customer Service Rep. 1-800-556-7464 ext. 120 [email protected]

Response from Perform BetterSep 28, 2016

Hi Theodore, Thank you for your feedback, and I can certainly look into this for you. Our goal is to provide our customers with fair and accurate shipping charges for their orders. I was able to take a look at your order, and calculate the shipping cost with our UPS account. Based on the ship to location and the weight of the package, the $9.95 shipping cost you were assessed is accurate. However, we just updated our current End of Summer Sale, adding on Free Shipping on select sale items. Your order would qualify for this, and I've gone ahead and removed the shipping charge for you. Your final receipt and charge to your card will reflect this change. I will also follow up with you through email regarding this and my contact info is listed below, if you would like to reach out to me directly. We truly appreciate your business! Thank you, Marissa Tridenti M-F Athletic | Perform Better 1-800-556-7464 ext. 120 [email protected]

Response from Perform BetterSep 7, 2016

Hi Christian, we apologize you have trouble logging in to your account on our website. We are showing you do have an account with us and we will send you an email explaining our log in process. Again, sorry for the inconvenience!

Response from Perform BetterSep 6, 2016

Hi Dave, we're disappointed to hear you had difficulty ordering on our website. A member of our team will be sending you an e-mail shortly. Again, our apologies.

Response from Perform BetterJul 22, 2016

Hi Ed, we're so sorry to hear you feel that way. We would like to make it up to you by sending you a small gift for the inconvenience. We will email you shortly!

Response from Perform BetterJul 1, 2016

Hi Carole - we're sorry you feel as though it took a while for your online order to process. You were only 1 business day away from us so you should have received your order fairly quickly. We hope you are enjoyed your product! Please let us know if there's anything we can do for you.

Response from Perform BetterMay 31, 2016

Hi Brad, we're sorry to hear you were are not satisfied with our products and/or services. We'd like to make this right for you therefore a member of our staff will be contacting you shortly.

Response from Perform BetterMay 19, 2016

Hi Moon, we're very sorry to hear that you had trouble placing an order on our website the other day. Your order has shipped and is scheduled to be delivered next Wednesday, 5/25. Please let us know if you have any questions.