Perform BetterReviews of performbetter.com

4.56,839 reviews
Personal Care
1600 Division Rd., West Warwick, Rhode Island

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Perform Better

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About Perform Better

Functional training & rehab equipment and training info covering balance and stabilization, plyometrics, speed and agility, strength and conditioning, body weight training and more!SHOP OUR WEBSITEUPCOMING SEMINARSTRAINING ZONEFACILITY DESIGN

Perform Better (performbetter.com) has 6,839 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: performbetter.com
Website: performbetter.com
Category: Personal Care
Location: West Warwick, Rhode Island
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 16% of reviews.
Latest: Most recent review: April 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Perform Better reviews

Showing 487 reviews with 3 stars · Clear filters

Nancy W.
Dec 28, 2020
It was not easy to find what I was…
It was not easy to find what I was looking for.
Customer
Dec 15, 2020
Website check out kept getting bogged…
Website check out kept getting bogged down. Other than the site, it was good.
Response from Perform BetterDec 15, 2020
Hi Chance, Thank you for your order! I apologize for the inconvenience experienced on the website. We have been experiencing a high volume of traffic on our website which tends to slow down the page load time. Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]
customer
Dec 13, 2020
So many companies are offering free…
So many companies are offering free shipping now, so I was disappointed that this company is not.
Response from Perform BetterDec 15, 2020
Hi Jennifer, Thank you for your order! We do run free shipping promos quite often but we aren't at the moment as we are running one of our biggest sales of the year. Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]
Silverback
Dec 11, 2020
I’ll get Kettlebells before 2022? SOLD lol
I was very excited to see that the back order date on kettlebells was MUCH more reasonable then other sites i have visited over the past few months. Projections of Feb and March are just absurd to me. So seeing December was exciting. The reason this review is 3 stars is because one day after i make my purchase, i receive an email telling me the back order date is pushed out to January. Disappointing to say the least as my state is rapidly heading towards shutting gyms down again soon, and the reason i pulled the trigger was the back order date specifically . The new projection actually passed another option I had prior to purchase. BUT, the products are always solid, and the prices have ALWAYS been reasonable. I’ve been a customer for years and will remain one.
John B.
Dec 8, 2020
Would like to see more packages
Would like to see more packages, like multiple bands in a kit like competitor's..i choose this band because of the quality. Web site is awful to busy and can't find info I'm looking for like exercises to use the band with.. I had to go to you tube..great product but sales and marketing is below average
customer
Dec 3, 2020
I was given a 15% off for first time…
I was given a 15% off for first time customer but it did not work. Said the code of SHOP15 was invalid.
Response from Perform BetterDec 4, 2020
Hi Kelly, Thanks for reaching out! After reviewing your order, I can confirm that the reason the promo code did not work is because all four items you purchased were already on sale. We are not able to apply an additional discount to a sale item. If you were to purchase any regular priced items, the code would take 15% off. My apologies for any confusion! Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]
Valued
Dec 3, 2020
Your search on your site is not good
Your search on your site is not good - I have a hard time finding things - I had to call to get the item number of your super bands - if you type in bands they don’t come up - also was looking for a pad to kneel on - ultimately found it - but when you type in pass it didn’t come up
Response from Perform BetterDec 3, 2020
Hi Susan, Thank you for the feedback. I apologize for the inconvenience you experienced. When I type "Superband" in the search bar on our website, it comes up as the first option and with the word "Pad", the Balance Pad came up as the 4th option. We are always working to make improvements along to way so I will be sure to pass this along to our web team! Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]
customer
Dec 3, 2020
I order from PB al the time
I order from PB all the time, disappointed at website- promo code and sale was advertised on site, but not working in cart. sales rep on chat could only tell me "they're probably in the middle of taking that down".....get it together.
Response from Perform BetterDec 3, 2020
Hi Jennifer, Thank you for reaching out. I believe you're referring to the Cyber Weekend free shipping promotion. I did go back to review the website and you are correct, it was still displayed on our sale page at the time of your order. In that case, I'm happy to honor the promo for you! I've removed the shipping cost from your order and will have a refund issued to your PayPal account. I will also follow up via email in case you miss my response here. My apologies for the inconvenience and miscommunication! Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]

Perform BetterReviews of performbetter.com

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Perform Better reviews

It was not easy to find what I was…

Website check out kept getting bogged…

So many companies are offering free…

I’ll get Kettlebells before 2022? SOLD lol

Would like to see more packages

I was given a 15% off for first time…

Your search on your site is not good

I order from PB al the time

About Perform Better

About these reviews

More in Personal Care

Everything Track & Field/ M-F Athletic

Perfect Supplements

The High Performance Health Program - By Andrew Marsham

Oshala Farm

Perform Better reviews

It was not easy to find what I was…

Website check out kept getting bogged…

So many companies are offering free…

I’ll get Kettlebells before 2022? SOLD lol

Would like to see more packages

I was given a 15% off for first time…

Your search on your site is not good

I order from PB al the time