Perform BetterReviews of performbetter.com

Response from Perform BetterAug 12, 2020

Hi Zulfiqar, Thank you for reaching out. The plates you purchased are Olympic size so they have a 2" center and should fit any standard Olympic Bar. You can certainly return them for a refund if you choose. My contact information is below if you have any questions regarding that process! Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]

Response from Perform BetterJun 5, 2020

Hi Greg, We appreciate your business as well as the feedback! While we are running a free shipping promotion, the order subtotal must be over $49 to qualify. I do apologize for any confusion! We will get your order processed and shipped right out for you! Thank you! Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]

Response from Perform BetterJun 4, 2020

Hi Jason, Thank you for the feedback. We send all packages via a traceable, insured method to ensure that if anything were to happen in transit, we're able to recoup the cost to replace the merchandise free of charge to our customer. Often times, we pay a higher rate than what is charged on our website. For example, you were charged $7.95 but we are actually paying $8.15 to send the order via USPS Priority Mail. I can assure you that we do not make money off of shipping costs! Thank you! Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]

Response from Perform BetterMay 11, 2020

Hello Catherine, Thank you for reaching out to us. With regards to the 15% off catalog discount, we do offer that promotion for call in orders, however, you received free shipping when you ordered online. We continue to grow our website business and we offer different promotions that change frequently. Unfortunately we are not able to double up on the promotions, but the free shipping you received was more beneficial to you than the discount. Anyway, if you have any questions, please let me know. Thank you for the business, Nick Stebenne Website Management Perform Better/ M-F Athletic 1.888.556.7464 x 140 [email protected]

Response from Perform BetterApr 10, 2020

Hi Alice, Thanks for reaching out. I do apologize on the confusion on the shipping. We are working with the developers on fixing the verbiage to make it a bit more understanding. Hopefully that will be fixed soon. Thanks again for ordering with us and if you have any questions or concerns, please let me know. Nick Stebenne Website Management M-F Athletic/Perform Better 1.888.556.7464 x 140 [email protected]