Perform BetterReviews of performbetter.com

Response from Perform BetterOct 26, 2021

Hello Pam, We appreciate you ordering from us and also the feedback regarding your experience. We are always looking for ways to improve our website and make it as user-friendly as possible. It seems like most of the issues people are having deal with data clutter due to cookies and cache. This either slows down websites or blocks certain pages. I would suggest clearing your browser data and see if that helps fix the PaPal issue. Anyway, if you ever have any problems ordering online, please contact me directly and I'd be happy to help. My apologies, Nick Stebenne Website Management Perform Better/ M-F Athletic 1.888.556.7464 x 140 [email protected]

Response from Perform BetterOct 20, 2021

Hi Steve, First I'd like to thank you for ordering with us. I do apologize for the concerns you had on product pricing. We sell commercial grade equipment so pricing is a bit higher than what you would pay for products that don't last as long. If you ever have any questions about costs please contact us via email or phone and we will try to help out in any way we can. Thanks, Nick Stebenne Website Management Perform Better/ M-F Athletic 1.888.556.7464 x 140 [email protected]

Response from Perform BetterOct 12, 2021

Good morning Jodi. Thank you for ordering with us. I completely understand your frustration during the ordering process. This seems to be a reoccurring issue involving data clutter due to cookies and cache from the browser you are using (Safari, Chome, Firefox, etc). This either slows down websites or blocks certain pages/pop-ups. I would suggest clearing your browser data and see if that helps. Anyway, if you have any other questions or concerns, please reach out to me directly. Thanks, Nick Stebenne Website Management Perform Better/ M-F Athletic 1.888.556.7464 x 140 [email protected]

Response from Perform BetterOct 11, 2021

Hello Sheri. Thank you for ordering with us and also the feedback regarding your experience. This seems to be a reoccurring issue involving data clutter due to cookies and cache from the browser you are using (Safari, Chome, Firefox, etc) . This either slows down websites or blocks certain pages/pop-ups. I would suggest clearing your browser data and see if that helps. Anyway, if you have any other questions or concerns, please reach out to me directly. Thanks, Nick Stebenne Website Management Perform Better/ M-F Athletic 1.888.556.7464 x 140 [email protected]

Response from Perform BetterOct 11, 2021

Good morning Sergio. We appreciate the business and I do apologize for the back order issue. We have been keeping up with the back order status on our website but this one might have been overlooked. I'll make sure this is updated right away. Anyway, I just checked our records and noticed that we sent you an email on 9/29 about this product not being in stock. I'm not sure if you received it or maybe this is lost in spam. Anyway, if you have any questions or want to cancel the order, please contact me directly and I'll be happy to help. Thanks, Nick Stebenne Website Management Perform Better/ M-F Athletic 1.888.556.7464 x 140 [email protected]

Response from Perform BetterOct 5, 2021

Hi Susan, We appreciate the feedback. Previously we had some issues with the PayPal connection. They figured out the issue and it seems to be working properly now. Anyway, I do apologize for the inconvenience. If you have any questions, please contact me directly. My info is listed below. Thanks again for ordering with us. Nick Stebenne M-F Athletic/Perform Better 1.888.556.7464 x 140 [email protected]

Response from Perform BetterSep 24, 2021

Hello Trevor, All reviews are taken very seriously since we pride ourselves on 5-star customer service. With that being said, I do apologize for the inconvenience we may have caused. If you would like to go into more detail, please reach out to me directly and I'd be happy to discuss it with you. Again, my apologies, Nick Stebenne Website Management Perform Better/ M-F Athletic 1.888.556.7464 x 140 [email protected]