Perform BetterReviews of performbetter.com

It was easy to order, but I think for the price (even on sale) the shipping fees are extreme.

I placed an order from my phone, got all the way to check out and could not complete the transaction because the phone number was covering up the cart. Then I tried to pay with PayPal from my phone (the reason I often place orders on my phone. I've never had a problem before) and was not successful. I had to start all over on my desktop. Very annoying. I don't anticipate purchasing anything further, however.

The website was clunky. Despite unchecking the box to NOT get further promotional emails, it reverted back to checked when I hit enter! I had to go back to the previous page to un-check it again. Lots of re-doing throughout the whole process. Pricing and explanations were clear and reasonable

$10 shipping for $30 order is not ideal. Selection is great. Service is great.

Website is just awkward.

Did not have a return postage free process for return items. Also shipping cost on small purchases were as much as the product cost.

Trying to order a product on the website order form using a mobile phone was challenging. Selecting a product was prone to mistakes. As I tapped on the desired product, the wrong product (one lower on the list) would be selected. This happened several times. I expected there to be a Clear or Delete All but did not see one. So I had to figure out how to deselect an item. Tapping on the selected item to deselect it was unsuccessful multiple times, as the wrong item would again be selected. Finally I selected the product I wanted (or I thought I did), but the Shopping Cart had zero products. So I tried again, and finally saw that after selecting the product, I still had to tap "Add to Cart." Seems redundant. I would expect the action of selecting a product would also add it to the cart. After having to tap so many times for it to work correctly in the first place, it was a little bit irritating. Overall, purchase was successful, and I'm looking forward to receiving my product. But the online mobile shopping experience needs more thoughtful user design.

The website doesn't work very well.