Perform BetterReviews of performbetter.com

Response from Perform BetterAug 2, 2021

Hi Eddie, Thanks for the feedback. I apologize if there was any confusion when placing your order. We do have a note up on the product page that explains that the 56" First Place Fitness Mats in blue are currently out of stock. We also sent you an email within 24 hours stating an update on the ETA would be coming soon. Also, we do not charge for items until they ship out so no funds were withdrawn. You might have seen a pre-authorization on your statement, which is just the banks communicating but that drops off within a few business days. If you have any other questions or decide to cancel the order, please do not hesitate to contact me directly and I will be happy to help! Sincerely, Tia Wilkinson MF Athletic/Perform Better 800-556-7464 ext 161 [email protected]

Response from Perform BetterAug 2, 2021

Hi Charlene, Thank you for the feedback. I will pass this along to our web team to look into! Sincerely, Tia Wilkinson MF Athletic/Perform Better 800-556-7464 ext 161 [email protected]

Response from Perform BetterJul 20, 2021

Hi Clark, Thanks for reaching out! I will send you an email to gather more information so I can look into this for you. Sincerely, Tia Wilkinson MF Athletic/Perform Better 800-556-7464 ext 161 [email protected]

Response from Perform BetterMay 26, 2021

Hi Kamari, Thank you for the feedback! I will be sure to pass this along to our web team as we are always working to make improvements to our website. Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]

Response from Perform BetterMay 10, 2021

Hi Ian, Thanks for reaching out. I checked your account to see if you've contacted us directly yet but I'm not seeing any notes. I'd like to look into this for you and come up with a resolution! I will reach out via email to gather some more information and if you have any questions in the meantime, please feel free to contact me directly! Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]

Response from Perform BetterApr 19, 2021

Hi Sheila, I'd like to apologize for the trouble you experienced on our website. I'm not sure what the issue was as everything seems to be working OK on our end. It very well might have been a mobile issue. I will pass through information along to our IT team to look into. Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]