Perform BetterReviews of performbetter.com

Response from Perform BetterJan 5, 2022

Hi Tim, I apologize for the inconvenience regarding the new temporary surcharge. While certainly not as important as health, one of the many byproducts of the Covid pandemic has been a disruption of the global supply chain which caused costs for raw materials and international shipping to skyrocket across all industries and product types. These costs rose to the point where some products became unsellable. Not wanting to raise prices and feeling that these costs will recede over time, we decided that adding this TEMPORARY surcharge to help cover some of these unexpected increases would be the fairest option. We will continue to closely monitor the situation and will lower or remove the surcharge as soon as feasible. If you ever have any questions about this or any other web related situations, please contact us via email or phone and we will be glad to help in any way we can. If you prefer to contact me directly, my contact information is listed below. Your understanding is greatly appreciated! Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]

Response from Perform BetterDec 29, 2021

Hi Suzette, We appreciate you ordering from us and also the feedback regarding your experience. It seems like most of the issues people are having deal with data clutter due to cookies and cache on Chrome, Safari, Firefox, etc. This either slows down websites or blocks certain pages. I would suggest clearing your browser data and see if that helps fix the issues moving forward. If you ever have any questions with the ordering process please contact us via email or phone and we will be glad to help in any way we can. My direct contact information is listed below. Again, my apologies. Nick Stebenne Website Management M-F Athletic/ Perform Better 1-800-556-7464 ext. 140 [email protected]

Response from Perform BetterDec 20, 2021

Hi Grace, I apologize for the concerns you had with with our shipping and handling costs. Similar to other companies, we are experiencing extremely high freight charges that we are hoping will lower over time. If you ever have any questions about the shipping please contact us via email or phone and we will be glad to look into other shipping options to try and save you money. My direct contact information is listed below. My apologies, Nick Stebenne Website Management M-F Athletic/ Perform Better 1-800-556-7464 ext. 140 [email protected]

Response from Perform BetterDec 13, 2021

Hi Bailee, I apologize for the concerns you had with with our shipping and handling costs. Similar to other companies, we are experiencing extremely high freight charges that we are hoping will lower over time. If you ever have any questions about the shipping please contact us via email or phone and we will be glad to look into other shipping options to try and save you money. My direct contact information is listed below. My apologies, Nick Stebenne Website Management Perform Better/ M-F Athletic 1.888.556.7464 x 140 [email protected]

Response from Perform BetterDec 2, 2021

Hi Tim, I apologize for the concerns you had with with our shipping and handling costs. Similar to other companies, we are experiencing extremely high freight charges that we are hoping will lower over time. If you ever have any questions about the shipping please contact us via email or phone and we will be glad to look into other shipping options to try and save you money. My direct contact information is listed below. My apologies, Nick Stebenne Website Management Perform Better/ M-F Athletic 1.888.556.7464 x 140 [email protected]