Perform BetterReviews of performbetter.com

Response from Perform BetterOct 19, 2021

Good morning Anna. My apologies on the issue you had with shipping costs. Like many other companies, we are experiencing extremely high freight charges that we are hoping will lower over time. If you ever have any questions about the shipping please contact us via email or phone and we will be glad to look into other shipping options to try and save you money. My direct contact information is listed below. Thanks, Nick Stebenne Website Management Perform Better/ M-F Athletic 1.888.556.7464 x 140 [email protected]

Response from Perform BetterOct 19, 2021

Hello James, We appreciate you ordering from us and also the feedback regarding your experience. We are always looking for ways to improve our website and make it as user-friendly as possible. It seems like most of the issues people are having deal with data clutter due to cookies and cache. This either slows down websites or blocks certain pages. I would suggest clearing your browser data and see if that helps. Anyway, if you ever have any issues ordering online, please contact me directly and I'd be happy to help. My apologies, Nick Stebenne Website Management Perform Better/ M-F Athletic 1.888.556.7464 x 140 [email protected]

Response from Perform BetterSep 14, 2021

Hi Michael, We appreciate you ordering from us and also the feedback regarding your experience. We are always looking for ways to improve our website and make it as user-friendly as possible. It seems like most of the issues people are having deal with data clutter due to cookies and cache. This either slows down websites or blocks certain pages. I would suggest clearing your browser data and see if that helps. Anyway, this insight is greatly appreciated as we continue to expand our website. If you have any more thoughts or suggestions, please send them my way. Thanks, Nick Stebenne Website Management Perform Better/ M-F Athletic 1.888.556.7464 x 140 [email protected]

Response from Perform BetterSep 10, 2021

Hello James, Thank you for ordering with us. My apologies on the issues you were encountering while placing your order. With all the cookies and cache collected on common browsers, I would try clearing this data from Safari and see if that helps. It usually does. As far as the PayPal problem, we have been in contact with them directly and they are working on fixing the connection. We are told that this should be fixed soon. We apologize for the inconvenience. If you have any questions, please contact me directly. Thanks, Nick Stebenne Website Management Perform Better/M-F Athletic 1.888.556.7464 x 140 [email protected]

Response from Perform BetterSep 7, 2021

Hello Cameron, Thank you for ordering with us. My apologies on the issues you were encountering while placing your order. With the holiday weekend we had a high number of visitors on our site which occasionally slows down the check out process. I will be sure to pass this along to our web team to see how we can improve the shopping experience on our site! Sincerely, Marissa Larobina M-F Athletic | Perform Better 1-800-556-7464 ext. 120 [email protected]

Response from Perform BetterAug 23, 2021

Hi Morey, My apologies on the confusion. We typically send out the receipt once the order is shipped. In this case it would be later today. If you have any other questions, please contact me directly. Thanks, Nick Stebenne Website Management M-F Athletic/ Perform Better 1.800.556.7464 x 140 [email protected]

Response from Perform BetterAug 23, 2021

Hello Peter, Thank you for contacting us. We appreciate the feedback and I understand your frustration about the website performance. We’ve recently had some great reviews on the ordering process so I'm not sure what is causing the issue. I will be sure to pass this along to our web team to see how we can improve the process! Sincerely, Marissa Larobina M-F Athletic | Perform Better 1-800-556-7464 ext. 120 [email protected]