Perfectpawstore is listed under Pet Stores.
Perfectpawstore (perfectpawstore.com) has 111 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Heather L J.
Was very disappointed in this product and will swallow the cost because of the poor return policy. The strap that fits under the body of my mini-dachshund loosens on every walk. Given the price point I expected better. I bought two one for my big too! No better on her. Don’t buy!
Susan P.
Made an order 7 weeks ago and card charged. I subsequently received messages that the items were delivered but they have not been received. Have found trying to contact you regarding this matter impossible unless I join Instagram or Facebook....
John L.
Never received order and Perfect Paw won't do anything about it and the Ontrac place said I need to deal with seller and nothing is being done about it. So i am out my money and harnesses. Would not order from here
Hank H.
If I could give it, no stars, I would. I purchased two dog harnesses, as well as two seatbelts to accompany the harnesses. The quality is extremely for me, and one of my dogs got out of her harness within about 10 feet and almost got hit by a car. I could never use this product again. The seatbelts have incredibly cheap plastic buckles. I would never feel comfortable using on an already inferior product. So upset. Then, when I tried to return them, they would not do so. They make sure you receive the product after the two week deadline of return. It’s a racket. Save yourself a lot of grief and walk on and away from the IMperfect Paw Store only!!!
Chef Terri M.
ordered from them and after doing the "tracking" discovered the item is being sent directly from China. I thought I had done the proper research to see if they were a US company - they are not. Do not purchase from them
Rachel L.
please dont order off them order dog bed very poorly made lumpy no filling in it $20 kmart one way better quality shipping was ment to be express took a month sent from China even know it has au on website Chinese sh#! sent a tracking number but can't track sent 4 email about send bed back and getting a refund but no reply going to put in a dispute with PayPal very disappointed
Anthony C.
I purchased a harness in Jan 2023, my puppy was too small for it so we waited for him to grow. We have used it and it has safety issues. The harness comes undone when being used, my puppy almost ran on the road and as did I to stop it. It put us both at risk. I contacted the customer service email and they advised me that it is out of the 30day return period and they can not do anything about it. It’s not only an expensive harness but is also unsafe. Port customer service as well. I would never recommend.
Dolores D.
Ordered no pull harnesses, I was finally given a tracking number and it's unable to be tracked. Thats after I was asked to download Trak17 to track the shipment. I was very excited to purchase these but don't see a way to contact this company directly, I will dig a little deeper, for a customer service number before reaching out to my credit card company. I am already wishing I stayed away. I
