PerfectpawstoreReviews of perfectpawstore.com

Highly over priced at $42(1/2 price). I should have looked into it further before ordering. My item was advertised as 50% off, clever marketing had me thinking “bargain” then it was shipped from china, which took forever. I had since purchased the exact same item on an Aus website, that took 3 days to arrive & was $16. My emails are getting ignored. Never again. Poor form of a website

I ordered a large dog bed and received a package that was about 15by15 a month later but meanwhile I found and bought the same bed at a local pet store so I know there was no way what they sent was what I ordered. I sent their package back to them and sent them a text message to two phone numbers letting them know that what they sent me was not what I ordered and that I had sent it back to them and wanted my money back. It’s been about a month since I sent it back and still waiting to get my money back. I would not recommend ordering anything from this place because you can’t contact them at all. Wish I had of read these reviews and not the reviews they put on their site. The phone numbers I had was phony.

Waited over 2 weeks for the “indestructible” dino toy. Finally got it and it was ripped apart in 15 minutes. $20 in the trash.

Extremely poor quality. Gave toy to my cavoodle to play with and was broken within a couple of minutes. Would not refund but have to purchase other dog items to that value.

Product never arrived. Terrible communication from the “Customer Service”. Please do not use!!

Purchased a no pull dog harness for my Kelpie Communication from the store regarding very poor tracking information was non existent they didn’t even answer my email When the harness arrived it was obviously very poorly made The first time my dog ran in it the plastic strap adjusting clip snapped rendering it no longer adjustable A total piece of rubbish and a waste of money and no point trying to get a refund from a company that doesn’t respond to your enquiries I will never deal with this company again They advertise quoting cost in Australian dollars but when you pay using PayPal the bank I use passed on an international transaction fee I will be blocking all advertising emails from them

I placed an order on 12/3. I never received an acknowledgement, shipping notification or any communication from the company at all. A week later I noticed my card had been charged on the 4th for the order . Still no word from the company. I sent an email saying I haven't been told my order had been accepted, shipped or anything and I was considering it as being unfulfilled. Several days later I sent another email saying cancel my order as I still had no response from them. Finally the next day I received a response wanting to know my order number...I wrote back that I did not have an order number as I had received nothing from them except a charge on my card. After several more emails requesting additional information they Finally " found" my order and that it had been shipped and may take 17 day to receive. I've already purchased the exact item from someone else for half the price. That order was instantly acknowledged and arrived within a day. The order from perfect paw will be returned the day it arrives, if it ever does arrive. Awful communication and over priced. I'll never order from them again.

Three weeks and still waiting. No response to emails, no valid tracking number. Don’t waste your money here.