PerfectpawstoreReviews of perfectpawstore.com

Buyer beware. I ordered a medium harness, received an XS. Even if the error was my fault, they will not exchange. The customized features are Velcro attachments and there should be no reason to allow an exchange. Be very careful when ordering or you'll be out $30.

I never received the harness. There is no way to contact them. I sent emails but got on response. They do not refund!! Please do not deal with these folks.

Do not buy harnesses from here. I received the items after a month. When I finally received the harnesses, the qualities were so poor I couldn't use it to my pups. Material is so stiff, I am afraid it will cut our pups skin. And the name patches were bigger than the harnesses its sticks out, the hard edges were touching the pups back. I contacted the customer service, they do not take returns unless it's wrong items. Now I am just trashing it. I can't even donate because of the poor quality.

What a waste of money. The strap across the chest is Velcro, no fastening clips. Cover themselves by not accepting returns for a substandard item.

Very poor customer service, poor quality products, harness began to frey on seams after a few weeks, contacted company and sent photo was promised a replacement which took ages for them to respond, they then decided not too replace ad they said it was out of their 30 days guarantee, terrible customer service and bad quality products, Do Not Use this company. Same company as waggy tails.

Absolute joke! I’m still waiting on my purchase weeks later. Avoid and buy elsewhere

This company is the same company as Waggy Tails AVOID!!!!!!

Dreadful! Ordered a chew ball May 19th - first one admitted eventually to be lost by Hermes . They sent another one 24th June still awaiting delivery. Initially when I said I wanted a refund MICHAEL tells me no refund prior to 90’days - ridiculous. If this ever arrives I would NEVER use them again