PerfectpawstoreReviews of perfectpawstore.com

Ordered 2 "free gifts" but had to pay postage. No problem with this in general until the items arrived. 2 tiny items squashed in the same packet and they charged £21. Complaint about the price for p&p after recieving the items and recieved nothing. Never purchase from here, cheap shoddy items from China and ridiculously expensive postage and packing

Terrible, ordered harnesses according to size, wouldn't fit, attempted to contact them for return address, no address, this company isn't legit and fraudulent

I ordered the dog collar and it has the wrong phone number and I have no way to reach them to correct it I gave them the right number they wrote the wrong number now I’m stuck with this I will never order from them again

I bought one harness and it was supposed to be personalized but it was not. Also, it stated that there was a 60-day return. Turns out that it is very difficult to return items when you read the fine print. I am not satisfied with the quality of the product either. It shipped from China and took almost 2 weeks to arrive. Coincidentally, their return policy states that they will not do any refunds/credits 14 days after you placed your order. I sent them an email asking for a refund but I have not received a response yet.

I bought 3 weeks ago 2 harnesses and 2 leach for a present,the advirtise fast delivery tithin 5 days so after i paid for the items, found out was comming from china, there is no number to contact this company,so i sent an email from a guy name michael i ask him to cancenl the harness but i will continue buying the leach(2) he sent me a fake email saying my money was refund, that never happen i was getting emails saying the harness wil be on the way, they lied to you it will come soon i wait 3 weeks, i email michael again he guarantee my refund was made. Short story i never got the refund and they sent the harness i canceled but they never sent me 2 leach i paid for it,just one, u went to fb page and they delete my coment and message, swnt emails no response. Please becarfull this is a company you cant relay and no place to get your money back.

Customer Service/Support number is bogus. This may be a scam. I was charged and told I never placed an order

I ordered two harnesses that based on their size recommendations should have fit my two dogs they’re both huge I’ve left several messages trying to return them they said there was a return policy no problem etc. and now I’m not hearing back and I’m stuck with them do not order from this company

Dissapointing the harness is far too small. Sure I ordered the correct size but not sure if the web page reverted back to xs. Also phone no was wrong, also the strap across front is not ideal as could come undone if dog pulls. Velcro. No exchange/refund, very long winded