PerfectlensWorldReviews of perfectlensworld.com

Response from PerfectlensWorldApr 10, 2025

We understand your frustration with the delivery time and damaged contacts. We strive to provide a seamless experience and are disappointed to hear that your order did not meet your expectations. One of our team members has reached out to you by email to look into this further for you.

Response from PerfectlensWorldApr 11, 2025

Google Translation to English: "I waited 1 month for my order." Response from PerfectLensWorld: Hi Linda, we apologize that your order took longer than expected. As on our side, your order has been shipped out the same day you placed them. Unfortunately, we have no control over delays once the packages are being handled by the courier. We have worked closely with them during the delay to ensure the shipment will be delivered eventually. We are happy to see that your order finally arrived after 2 weeks. We will continue to work closely with the courier to hopefully improve the shipping services for everybody. Thank you for taking the time to share us your feedback. Google translation in Spanish: Hola Linda, lamentamos que tu pedido haya tardado más de lo previsto. Por nuestra parte, tu pedido se envió el mismo día que lo realizaste. Lamentablemente, no tenemos control sobre los retrasos una vez que el servicio de mensajería procesa los paquetes. Hemos colaborado estrechamente con ellos durante el retraso para garantizar que el envío se entregue correctamente. Nos alegra saber que tu pedido finalmente llegó después de dos semanas. Seguiremos colaborando estrechamente con el servicio de mensajería para mejorar los servicios de envío para todos. Gracias por compartir tus comentarios.

Response from PerfectlensWorldApr 11, 2025

Hey there Sirua! we are sorry that some of the contact lenses in your order did not work for you. We noticed that you have been wearing multiple brands of contact lenses on your orders. Please kindly be reminded that contact lenses of different products, sizes and different brands have different solution contents necessary to help with different specific eye problems and corrections that if used incorrectly, it can cause irritation and discomfort and for some, breakage. Please consider these factors and we highly suggest to stick with the brand that your eye doctor prescribed for you to avoid future issues. Thank you for taking the time to share us your feedback.