Perfect HomeReviews of perfecthomefurniture.com

Can anyone advise me on who I would report this to.... I got an Indesit 8kg Condenser Dryer in February 2019. Since then I’ve had perfect care repair out repeatedly due to it overheating, no heat, it cutting out my electricity box when turned on and another time for a burning smell coming from the vent. Repairs carried out at my home, told replacement was not necessary as it has been fixed, told it is safe... Daughter woke me to the smell of smoke last night. Ran down to find the plug of the dryer had smoke coming from it. Immediately shut off the electricity and pulled it out from the socket. If my daughter had not of woken me, I don’t think I’d be sat here writing this.

Not good. Will not be a returning customer.

disgusting service no customer service staff hang up on you and payments missing. avoid do not use

After writing review on here about waiting for replacement fridge freezer and bad communication I received a response from Rachael with an email address which I emailed her on as soon as I received the notification and 2 days later still heard nothing ! Also called same day and did not get 24 hour callback AGAIN . Weeks and weeks of this and fed up . Spent over £1000 on this fridge freezer worth half the price and receiving half the service I'd get anywhere else.

discusting customer services..AVOID at all costs

I purchased my sofa 2 years ago and had nothing but trouble with it,, it’s been repaired 6 times for the same re-accruing problem and I was told by eco-master if it went again it’s beyond repair and guess what it’s gone again,, I have rang them to ask them to come and collect my sofa and they said they have to be in good working order and I have told them they will never be in good working order as they are beyond repair and because eco-master didn’t put that in there report and they gentleman told us they are beyond repair they aren’t believing what I am saying. We can’t even have visitor to our house because no-one can sit on the sofas. All this has been going on for the pass 2 years and I think it’s just beyond a joke now. Please do not buy from this company I have had nothing but trouble with them I would never ever buy from them again !!!

So i put a insuarance claim in as my tv accidentally broke... been paying perfect homes 120 pound a month for 2 years... got left with no tv for a month to be sent a faulty one back ive sent them evidence off the tv not working and I'm getting emails saying nothing can be done but to terminate the agreement so ive payed over a thousand pound and they want me to send the faulty tv back what they shouldn't have sent in the first place and leave me with nothing I've called the company over 20 times and not one adviser has helped me i keep trying everyday for them to resolved this and not getting anywhere so I am going to try again for the next week and if they don't do anything I'm taking it to trading standards anybody reading this I wouldnt even bother getting something of this company because they are no help, ive got 3 items with them just payed one off yesterday still no help nearly 2 months later I'm still in the same situation.

Behind on payments and a bloke is still ringing my door off even though we have a covid-19 outbreak!! So are we are all isolated in our homes and have to keep a social distant of 2 metres but ok for them to come to our houses what’s to say he hasn’t been to 10-15 houses before mine and is infected putting me and my family at risk if I was to open the door! Not really going to shout my issues with a 2netre distance outside am I absolutely disgusting service!!