M W.
The sale process was pushy, customer support was worse.
The sale process was pushy. All the hard sale tactics you can think of, applied. To be honest, that wasn't the worst part, though. COMFORTABLY the worse part was dealing with customer support afterwards. The most unhelpful responses I've potentially ever gotten. Response to Perfect Domain reply: I understand your position. No reminders were given before the 2-day notice/threat to revoke the sale.
Response from PerfectDomainJul 4, 2023
We are sorry that you did not experience our usual customer service, as our other 5 star reviews suggest. However we were chasing a due payment that was late and despite several reminders, was not resolved. As a gesture of goodwill, we had already changed the DNS settings, so you could use the domain name straight away, so it was a challenge for us to then not get paid. As soon as you made payment the issue was resolved and we moved on. We will endeavour to work hard and any positive changes will be implemented straight away.



