Perdue FarmsReviews of perduefarms.com

Poor conditions for their animals.

Have not had good experiences with Perdue Online. On my first order, the pkg. of bacon had a broken vacuum seal and the meat was brown and slimy. I called them and let them know and that customer service rep didn't even bother to send out another package of bacon. On another order, the box had been badly damaged in transit. There was moisture all over inside the box. This last time, I ordered, but had to cancel that order the next day well in advance of the order being processed and shipped. My email was ignored or never read at all. When I received an email stating that my order was about to ship I called Perdue Customer Service. A woman told me she would check on this issue and asked if she could text me or email me with her findings. Two days later I still hadn't heard anything from her so I called and got another customer service rep. She confirmed that my order was in route to me, but told me they had refunded my entire amount. I wish their customer service reps would just be honest and stop wasting our time. This is my very last order online from Perdue. Its not worth my time or money.

What went wrong is that they had a ten dollar deal for chicken wings with a air fryer. This deal was suppose to start at 12pm as depicted on their website. I was on the website from 10am, it came live at 11:30 am I put one in the cart already had all my information inputted in the system and by time hit check out it said they were all gone. For one the website opened 30 mins early this is FALSE ADVERTISEMNT on the half of the company. I feel robbed of my opportunity. I doubt this company cares enough to make it right.

I bought Perdue farms chicken tenders at shop rite two days ago. Last night opened the packages to make dinner. There was a big vein running through each chicken tender. Unusable. One or two pieces of chicken tenders were smashed beyond recognition. I am returning them to ShopRite. Will never buy Perdue again

Just had possibly the worst customer service experience I have ever known from Perdue Farms. We ordered a few hundred dollars worth of food--a turkey, a turkey breast, chicken thighs, cheesecakes, and ground beef. When the package arrived, the turkey breast was not included. I called and asked that they send it separately and was informed that their policy does not allow shipping a frozen single item. I have never had a company that had made a mistake in an order not bend over backwards to rectify the problem. While I recognize there is a cost involved for them in doing so, they have been penny wise and pound foolish. Instead of having a happy customer and repeat business, they have lost a customer for life. Shabby, shoddy customer care.

I interviewed for a digital marketing position onsite in Salisbury, MD in early September 2019. This required me to travel and Perdue Farms HR said they would reimburse me for meal and taxi expenses. I submitted these reimbursable expense, as per Perdue Farms HR emails, on September 10, 2019 and haven't received reimbursement as of October 8, 2019. I've stopped complaining to Perdue Farms HR and filed a compliant with the BBB today in hopes of receiving my reimbursement.