brenda M.
Tried paying off a loan
Tried paying off a loan. Nothing on their website tells you that you can't use Chime or any thing like it to make payments. I tried 2 times through their automated system & kept getting transferred to a live Advance America agent (didn't know they were connected), didn't understand why until the agent told me they are sister companies. I spent over an hour & accomplished NOTHING.
Response from Perch Loans (USA)Nov 27, 2021
- Perch Loans values its customers and would like to learn more about this situation. Please call our social media comment line at 866-682-2992. Thank you.