Kamal W.
This has been an absolutely horrible…
This has been an absolutely horrible experience. 3 times now they have sent my order to the wrong address. All the way in another state, they asked me for the correct address 3 times I gave them the correct address 3 times. Now more than a month later, I still have not have received my order nor have I received a refund, nor have I been able to speak to a real person.
Response from PeptonixJul 15, 2026
Hi Kamal, We're sorry to hear that you feel this way. We sent your order three separate times at our own expense in an effort to make things right, which has been a significant cost for us as a small business. Unfortunately, USPS marked the delivery address as "unknown," so the parcels were returned due to an issue outside of our control. We also issued you a full refund, despite the multiple replacement shipments, because we wanted to resolve the situation fairly. We understand your frustration, but we do feel your review is unfair given the efforts we made to help. We genuinely tried our best to ensure you received your order, and we're sorry it didn't work out.



