Alla Y.
The jewelry box I recently ordered is…
The jewelry box I recently ordered is not a good quality. The ballerina is hitting the lid and is not folding properly. Not happy with the order. September 2024
Response from PEPA LONDONOct 17, 2024
Thank you for your feedback, and I’m truly sorry to hear about your experience with the jewellery box. It sounds like the item may have a defect, and I apologise for any inconvenience this has caused. We want you to be happy with your purchase, so please contact our customer service team at [email protected] so we can assist you with a replacement or refund. We appreciate your understanding and look forward to resolving this for you. Thank you!