Marji H.
This company is backwards
This company is backwards, not professional. Some of the things that I have ordered were good, but now I think they've gotten overpriced, not genuine, with poor customer appreciation.
Penzeys Spices is listed under Food Production.
Penzeys Spices (penzeys.com) has 204 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Marji H.
This company is backwards, not professional. Some of the things that I have ordered were good, but now I think they've gotten overpriced, not genuine, with poor customer appreciation.
Douglas H.
Put their political views over their customers!! F them! Never will buy their products again!! Stuff I bought in the garbage!!!
Laura I.
Love the product but won't be buying again. You have lost me as a customer. I used to give Penzey's gift boxes as wedding presents, and spent a lot of money doing so, but will no longer do so. I don't need nor want to have a vendors politics shoved down my throat. That's what you are, a business, a vendor...just sell spices.
Aviva G.
Incredibly rude staff bordering on disgusting. Though I have been vaccinated, a large hippy woman yelled at me to get my mask on. I told her I was vaccinated and she told me mask up or get out. My family are Holocaust survivors and there was something vitriolic and frighteningly fascist about it all. Some other very large woman guffawed loudly at my expense. What is happening to our society? I’ll never go there again.
Shar
I was hooked on Penzeys 4/s seasoned sea salt and was responsible for getting several other people hooked as well. The last time I ordered it they said the Penzeys seasoned salt was what was formerly called 4/s salt. So I trusted them at their word and ordered 2 large bottles and 1 small. Let me tell you it is not the same. The ingredients may be the same but the ratio is different and that's not a good thing. One of them is very strong and stands out instead of blending. Now I'm stuck with all this salt that no one in my family likes. I have let others that used to buy it try it and they will no longer be ordering it either. Sad day for us.
Debra D.
I received Penzys Spices for a gift. Too bad somebody waisted their money on this hateful, racist company. This company trash talks half the American population, labeling them as racists. Their product is not even good enough to regift. Straight to the trash bin!
lani V.
Penzey's had terrible quality control and customer service, highly disappointing that their leadership refuses to honor company values and commitments.
Lynn M.
It is extremely poor customer service. You store is not open and the online ordering complicated. You need to staff to take in pick ups or open your stores. I will not continue to support if this continues.