Penguin PublishersReviews of penguinpublishers.com

SCAM - So many promises and got messed around for 6 months and now they have completely disappeared, email bounces and website no longer exists. If you are doing any business with a publishing company with the word Penguin in it (apart from the original Penguin Books) do your research first as they may be connected and they will take your money. 19/3/2025 In response to your reply - Received no automated message and the WhatsApp number of my Account Manager Lucas Perez has not replied for weeks. If you still exist please provide an email address and I will contact you.

I had a rocky start but the best thing is that they cared. Customer service is so seldom seen these days, but they really do care. I cannot explain the attention I received from Chris Reed. He truly made me feel that he was on top of the “hiccups”, I had experienced. He was in constant contact with me and assured me all would be taken care of. He is a man true to his word. Chris made sure I was understanding every move he was making…and believe me…I was not easy to deal with at first. Now when I talk to Chris I feel everything will work out just fine. I feel confident I am working with the right company.

I have never done anything like this before but during a recent sabatical I wrote a manuscript for a sci fi novel and after getting feedback from family and friends I decdided that I may as well publish it. I choose Penguin Publishers and I have zero regrets. Chris Reed, my POC at Penguin has guided me step by step through every part of the process. He and his team has suffered through my feedback, have done everything I have asked of them, and have even guided me where I was going to make a mistake. I have greatly appreciated their assistance, their expertise, and most of all their patience in dealing with me, a very ignorant first time author. 10/10 would recommend.

I hired Penguin Publishers on August 15, 2024 for book marketing services. The contract was for six months, and it is now six months later. Our contract lists 21 action items. Of these, only 5 were done--and these included strategy calls and access to their portal. So very very little was done for over $3300.00. They also guaranteed 150% ROI, which would be around $5000.00. I cannot attribute the sale of a single book to their efforts. I believe they are an absolute scam. Now they are saying: "Well, the contract is for six months of marketing, not six months from the date of the contract." That's the talk of con artists if I ever heard it. Stay far away.

I am still waiting to receive my refund! After a wait - my refund came at least!

I am extremely pleased with my choice of Penguin Publishers to assist with publication of my book. The editing of early chapters is in process, but largely completed, as is the cover art. I am still writing, though the chapters remaining are of the "what are they doing now" variety, and so, easily done. The process has been guided, at Penguin, by Lucas Parez. Lucas is very personable and responsive, and has demonstrated an impressive ability to co-ordinate the efforts of his graphics' design and editorial people, and deliver a given item to me quickly and "seamlessly." I'm looking forward to working with, and being guided by, Lucas, as we enter the promotional phase. I am a native New Englander, who grew up eating his meat first, then his potatoes, and lastly his vegetables - seriously, that's how I was taught! With the help of Lucas, I have come to realize that production and promotion are inextricably linked, as were the meat and potatoes on my plate in Vermont. In addition to being a first-time author, I am also a slow learner, though I know a lot more about publishing than I did before I met Lucas.

Penquin Publishers is OUTSTANDING! I deeply regard not signing up with them earlier. Having checked out at least 6 different publishing firms and prices, Penquin clearly knocked it out of the park! Their pricing was very competitive, and boy did they differ on the product! Chris Reed is extremely knowledgeable, courteous and prompt. My only criticism would be their broken English is sometimes hard to understand, but I used that to my advantage by listening intently with patience, for this man is a man of his word. I have several more books to have published and prayed to God for a course to follow and that course led me to Penquin Publishing.

Danny Brown is the quintessential Product Manager. He is so responsive. If I have a question, he always gets back to me quickly, most times it's well within an hour of my inquiry that I get an answer from him. Danny is a true professional. He is polite and attentive to my needs. He made me feel at ease throughout every step of the publishing process. What's more, Danny expertly translates my comments to his entire team, and they in turn, respond to meet my requests in a timely manner. Danny Brown made my first-ever self-publishing project a joy!