PendulumReviews of pendulumlife.com

Response from PendulumMar 27, 2026

Hi Carolyn, Thank you for taking the time to share your feedback. We really appreciate it! Because every microbiome is different, the timeline for noticing benefits can vary. Some people feel changes within a few weeks, while for others it may take 6–8 weeks of consistent use. It’s also worth noting that not all benefits are immediately noticeable - many of the strains support things like gut barrier integrity and metabolic function behind the scenes. If you’re unsure whether this is the right fit, we’re always happy to help guide you based on your goals. Our team will be reaching out shortly!

Response from PendulumMar 27, 2026

Hi Shannon, Thank you for taking the time to leave a review and for sharing your experience. Hearing feedback from our customers is so important to our team! Results can show up on different timelines, since everyone's microbiomes are unique. Some people notice changes fairly quickly, while others may need 6–8 weeks (or a bit longer) of consistent use. It’s also common for some of the benefits to be less obvious at first, since many of the strains are working in the background to support gut health and metabolic function, even if you’re not feeling immediate day-to-day differences. If you haven’t noticed much yet, it may be worth giving it a little more time and watching for smaller changes like digestion, energy levels, cravings, or regularity. And if it would be helpful, we’re happy to help you figure out whether this product is the best fit for your goals. Either way, our team will be reaching out soon to learn more and see how we can help.

Response from PendulumFeb 5, 2026

Hi Patti, Thank you so much for bringing this to our attention - we're so sorry to hear this. Making sure our customers feel that their concerns are properly addressed is extremely important to us. We'll be reaching out soon to make this right.

Response from PendulumFeb 11, 2025

Hi Lorena, I'm Lauren from the Customer Care team at Pendulum. I'm very sorry to hear that you had trouble canceling your subscription; we try to make account management through the portal easy but apologize that we missed the mark this time. I will pass your experience on to our Website team so they can consider improvements to make this process easier in the future. I know you mentioned the failed payment is working for you, but I'd be happy to cancel your subscription for you. I tried to find your account but I'm having some trouble finding it. If you would like us to cancel it, please email us at [email protected]. Again I sincerely apologize for any inconvenience this has caused!

Response from PendulumJan 2, 2025

Hi Ana, thank you for sharing your perspective on our money back guarantee. Although our current policy does state that the refund must be requested within 30 days of the first delivery, I totally hear you and will certainly pass your feedback onto our team for consideration. In terms of your first order, I just tried to find your account however I'm having some trouble. If you could please email me at [email protected] with the email associated with your account, I'd be happy to take a look and see what I can do!

Response from PendulumSep 28, 2024

Thank you for sharing your feedback, and I’m sorry to hear about your experience. At Pendulum, we strive to provide both high-quality products and transparent subscription terms. You can cancel your subscription at any time, either through your account or by reaching out to our customer care team at help.pendulumlife.com. If a subscription isn’t right for you, we also offer single bottle purchases through our Pendulum store on Amazon, so there’s no commitment necessary. Regarding the science behind our products, we take great pride in our research and commitment to scientific rigor. If you’d like to learn more about our unique strains and the clinical studies supporting them, please visit our science page at https://pendulumlife.com/pages/science. We genuinely value your business, and if there is anything further we can do to assist, please don't hesitate to get in touch.