Fit LaunchReviews of penaltyboxtraining.com

A very dodgy company and the product is not worth the hassle! Firstly when the item arrives in the UK you have to pay an additional £16.00 shipping fee for DHL to bring to your address (this is on top of the the shipping fee on payment). You will receive an email from DHL looking for the payment. Secondly after nearly 2 years of buying the product they have taken a £9.00 so called membership fee that they say I signed up for during my purchase. This is total lies as if that had been the case they would have started taking the money out a lot sooner. Luckily for me they hadn't and that I noticed this suspicious debit. You can quite easily make this product yourself, don't waste your money and be scammed!!

Dodgy. Be very wary, when you purchase something from them you are automatically put into a membership that you can’t cancel because they don’t respond to their emails and you can’t log into your account to sort it out yourself. Some of my order was missing and I have sent several messages and emails requesting a tracking number for the missing item and to have this ‘subscription’ cancelled. I have received no response to my emails and I have now been blocked on messenger. So it’s now gone to the bank as a dispute. Very very very disappointing. Shame on you . UPDATE: As expected, Penaltybox gave a standard scripted reply to my review which they have written in other reviews stating that ‘they can be contacted by email’. The problem is, they don’t respond to emails and I have proof of that. And trying to contact them on Messenger turned out to be a waste of time because they blocked me. The truth of the matter is they won’t resolve the problem, they want to keep taking money, and they don’t deliver all the goods ordered. Ripoff merchants. They are not interested in resolving the problem or being of assistance in any way. I’m sure that cancelling my card and disputing this with the bank will resolve this for me . I only hope other people don’t get sucked in and ripped off . Final Update: my bank is organising my refund for my missing item and ‘subscription’ that wasn’t optional or able to be cancelled. Maybe Penalty Box should try reading their emails and actually responding to them in the same timely manner to which they respond to the reviews on here? Just a thought. As the average ratings on here seem to be consistently dropping!

They just debited my credit card for no reason! Bought products from them a year ago, was suppose to be credited for returned products but nothing happened. So I guess they store the credit card, which is illegal. So I guess they will answers this one the same way the do with all negative reviews. "When you bought a product you... yada yada... membership... yada yada..."

Fraudulent company. I bought penalty boxes and the one off certification in April 2021 and did not opt in for membership (not that this was even mentioned as an option). I noticed a membership fee in June and July 2021 and subsequently emailed in July to ask . What this was? . Why was I being charged? . Cancel this membership. . Refund the unauthorised amounts taken. I got a blunt email stating my membership was cancelled but no explanation why my card details had been used again my authorisation and no refund. Fast forward to July 2022 and they have just set up another recurring amount! My account was debited on July 25th and have now had to phone my bank to raise it as fraud, open a dispute and cancel my card. DO NOT BUY FROM THIS COMPANY. They store your bank details and take random amounts of your hard earned money hoping you will not realise. UPDATE as per their reply: They lie…a lot! Subscription randomly re started after 12 months….looks like a broke ass kid running a company trying to get every penny they can.

I'm a gym owner and the actual product is ok BUT when I bought these for our facility, my payment details were used to pay for a monthly membership subscription which I didn't sign up for or authorize. I only reslized payments were coming out about 5 months later. I couldn't access their website membership area as I had never been sent login details so I had to contact their support team who responded abruptly and without any apology but stopped the payments. That was 9 months ago and then a few weeks back I found another unauthorized charge on my account from Penalty Box training. Support team didn't even respond to my email this time so I had to contact my bank fraud team for a refund and to block these scammers from taking more. Seriously unprofessional company who have little regard for customers. If you have bought any products from them, i suggest you check your bank statements. Safe to say we wont buy from them again.

Total scam no communication no replies to emails thankfully i purchased with paypal so got refunded, would advise people do not buy as you won't receive your order or get any help from non existent customer services

Absolutely terrible customer service! Paid for 8-day Express shipping, the support answered after a month that it is en route and I should be patient and then after couple of days I have received notification that now it is shipped. Arrived today, 3 months after they took my money!!! And I had to pay extra for customs because it was shipped from China, not the USA. Never recommending to anyone.

Absolutely no communication after they took my money and never sent my order. I've tried everything to contact them but of course no answer. I believe this to be a fraudulent company DO NOT BUY ANYTHING. I have tried email as well and no answer. A full year later you respond? I don't believe this to be a legitimate company.