Pelipost Reviews | Read Customer Reviews of pelipost.com

PelipostReviews of pelipost.com

4.7338 reviews
Photography
1228 E. 7th Ave Suite 200, Tampa, Florida

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Pelipost

About Pelipost

Pelipost is the leading Photos-to-Prison App®, dedicated to helping families stay connected with their loved ones in correctional facilities across the USA. Our easy-to-use app allows you to upload your favorite photos, which we print and ship directly to the prison or jail. With over 20 million photos delivered, we’re trusted by families nationwide for our reliable service and unmatched expertise in correctional mail delivery.Founded by a family who personally experienced the challenges of staying connected during incarceration, Pelipost understands the importance of sending love through photos. We prioritize secure delivery, high-quality prints, and customer satisfaction, ensuring your photos reach your loved one quickly and safely.Whether it’s a birthday, holiday, or just because, Pelipost makes it simple to share life’s special moments with those who matter most. Start sending photos today with Pelipost—the app that turns pictures into priceless connections. Download now on iOS and Android.

Pelipost (pelipost.com) has 338 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: pelipost.com
Website: pelipost.com
Category: Photography
Location: Tampa, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 63% of reviews.
Latest: Most recent review: July 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pelipost reviews

338 approved reviews, newest moderated first

SHELIA R W.
Mar 4, 2026
I was having a problem wondering what…
I was having a problem wondering what happened to the birthday cards I had ordered for my son. This issue was quickly resolved and explained to me. I appreciated the quick response I received back from my email. I will keep using Pelipost to send things to my son. Thanks again!
Response from PelipostMar 5, 2026
Hi Shelia, I'm so glad we were able to figure out the birthday card issue quickly for you! We know how much those moments matter- celebrating your son's birthday is important, and we're honored to help make that happen. Thank you for trusting us to keep you connected, and for sticking with Pelipost. We'll be here whenever you need us. ^CM
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Sandy W.
Mar 4, 2026
Pelipost Support is Amazing
Pelipost Support is Amazing. I believe it says response within 48 hours. So far it's been less than 12. Resolving my issues has Always been Fast. It's Great that there's this service to get pictures to my loved one, especially since I don't have a car to do it myself thru Walmart. Here through PeliPost, Decent pictures @ Decent prices. Thank You.
Response from PelipostMar 4, 2026
Hi Sandy, Thank you so much for this! We're really glad our support team has been able to help you quickly whenever you've needed us. We know that staying connected with your loved one shouldn't be complicated or require a trip across town- it should just work. That's exactly why we built Pelipost, and hearing that it's making things easier for you means everything to us. Thank you for trusting us with these important moments, and for taking the time to share your experience. ^CM
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claudia A.
Mar 3, 2026
Customer service inquiries are promptly…
Customer service inquiries are promptly resolved.
Response from PelipostMar 4, 2026
Hi Claudia, Thank you for this! We're so glad our team has been able to help you quickly whenever you've reached out. We know these connections matter, and we're honored to support you. ^CM
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C M.
Feb 23, 2026
I ordered my loved one a card for…
I ordered my loved one a card for valentine's day. She got transfered 2 days before the card was to arrive I emailed and let them know she is no longer there and if they could mail ot to me. It wasn't am option but they gladly refunded me my money. I would recommend them in the future if I need them. They did a great job
Response from PelipostFeb 24, 2026
We wish we could have gotten that card to her before she moved, and I'm glad we were able to process your refund quickly once you let us know. Thank you for understanding that we couldn't forward it to you- we really appreciate your patience with the situation. We hope you're able to reconnect with her at her new facility soon, and we'll be here whenever you need us. Thank you for still recommending us despite the bumpy timing! ^CM
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EDC
Feb 18, 2026
Immediate Kind Accurate Assistance
Immediate, kind, accurate assistance. TWICE since I didn't follow directions the first time and yet my second request was met with the same kindness and professional-ness as the first time. Most grateful.
Response from PelipostFeb 23, 2026
Your words about kindness and professionalism mean more to us than you know. We take seriously the trust you place in us to help maintain these important connections, and we're honored to be part of your journey. Thank you for giving us the chance to support you, and for taking the time to share this. ^CM
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Mata H.
Feb 12, 2026
Tabitha my customer support…
Tabitha my customer support representative came through with unwavering support and empathy regarding a not so recent order. I really appreciated the prompt response attention I received. Kudos to Pelipost with great customer service and ensuring that I am satisfied with the service provided. Thank you once again for the service that you provide.
Response from PelipostFeb 12, 2026
Thank you so much for taking the time to share this! Tabitha is absolutely wonderful, and we're so glad she was able to help you. Supporting families like yours is exactly why we do what we do, and hearing that you felt heard and taken care of means everything to our team. We're here whenever you need us. Thank you for trusting Pelipost to help you stay connected with your loved one. ^CM
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Theresa R.
Feb 5, 2026
Their very fast and efficient with their response
Had a concern with the shipping and was took care of with a response and solution very quick
Response from PelipostFeb 6, 2026
Hi Theresa, Thank you so much for taking the time to share this! We know that when you're trying to stay connected with someone you love, quick responses really matter. I'm so glad our team was able to jump in and sort out the shipping concern for you right away. We're here whenever you need us, and we appreciate you trusting us to help keep you connected. ^CM
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HIBO A.
Feb 4, 2026
I love Pelipost
I love Pelipost! The service is amazing! Thank you for helping us reach our loved ones and gift them with the options you provide. Fast shipping great service. I’ve reached out them on a few occasions and they have the best customer support! I can’t stop ranting and raving about them. I send and share Pelipost and recommend them to everyone who has a loved one behind bars.
Response from PelipostFeb 6, 2026
Hi Hibo, This absolutely made our day! Thank you for these incredibly kind words and for trusting us to help you stay connected with your loved one. Knowing that our service is making it easier for you to reach them and show them you care is exactly why we do what we do. We're so grateful you've had great experiences with our customer support team, and we really appreciate you spreading the word to others who might need us. Thank you for being part of the Pelipost family. We're honored to support you. ^CM
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