Busthead
Garbage Products and Worse Support
Garbage products and worse support. I purchased their wallet finder (BlackCard) at Costco. It worked for a few weeks. After an iOS app update, my wallet finder device configuration disappeared and I cannot re-add it. Two messages to support and I haven't received a reply.
Response from PebblebeeJun 19, 2025
Hi there, We're very sorry to hear about your experience with the BlackCard and the lack of response from our support team. That’s not acceptable and doesn’t reflect the level of care we aim to provide. The BlackCard was one of our earlier products, and while we've made significant improvements since then across hardware, software, and support, that doesn’t change the fact that you were left without a solution at the time. If you're open to it, we’d still like to make things right. Please reach out to [email protected] and reference this message. We’ll do everything we can to provide a replacement or credit toward a current-generation product. Pebblebee Team Peace of Mind, Always Within Reach