Kim W.
Over 2 months later and still no item
Ordered an item on 4/27/19. Received a shipment email on 5/10/19, but the tracking link they sent me didn't work. Their website states you should wait 3 weeks to receive your package, so I emailed them and on 6/11/19 they finally replied with a tracking link that worked. However, the tracking information had not been updated since 5/8/19. On 6/27/19, I still hadn't received the item and the tracking link hasn't changed. I requested a refund and instead, they just sent me a new tracking link that's in a foreign language. This company is the worst and I don't think I'm going to get the item I ordered. I tried putting in a claim to Paypal, so we'll see how that turns out. 7/8/2019 Update - I finally received my item. Upgraded the company from 1 star to 2 since I did receive the item. I would never do business with them again though.