Susie
I am not a bot…positive and negatives
I am not a bot. I was out of town in Florida and a very pushy lady literally was in my face talking about the under eye cream. I got sucked in and saw it work. She promised it would last all day unlike other products I have tried. Well, it doesn’t. It does last longer but not more than a few hours. Better than most. My attempts to reach her have failed as this was very expensive cream. I was then told they would give me a free facial. It was not a facial. It was more products, very expensive products…and the red light. But no joke, I could see the difference so I bought it. It is FDA approved which was a huge selling point to me, it also has a lifetime warranty. They also gave me many free and so far good products. I gave the review a 3 because no matter what you say, they claim the prices are not in those control and they are very very pushy. Very. Had I not just been to a funeral, I would have been much more resistant. I do really like the red light. I researched and it’s highly recommended. It will also help with pain for my arthritis so where I definitely regret spending the money I did and succumbing to the pressure - I do wonder if another red light could have done the same. I am more than moderately happy so far, time will tell. I would suggest they change up their approach.
Response from Pearl De FloreJun 5, 2024
Thank you for sharing your experience with us! Your feedback is truly important to us as we always strive to provide the best possible service. First of all, please keep in mind that Pearl de Flore does NOT own or operate ANY physical retail location, the ONLY way to deal directly with us, is through our website. I also see you mentioned something about red light therapy, which we do not manufacture. Our line of products though is available to purchase through a wide variety of 3rd party retailers around the world, which we have no involvement with the hiring, training, supervising, or distinct business policies of any Retail Location or its employees. However, we do maintain a relationship with the Ownership Teams, and our management will be glad to reach out to the location to further discuss the experience that you have described. With that being said, I would love to assist you in the best possible way, so please reach out to me at [email protected] so we can see what I can do for you :) Best wishes, Flora



