Bret
Can't Keep An Appointment
Thought about going with them instead of a local bank. So we set an appointment. Then I got no less than 6 emails reminding me of the appointment. Then they called 2 minutes late. But cool. No biggie. But then the lovely young lady who called me said she would transfer me to another person. And I waited for several minutes on hold. To be clear: We set an appointment, and THEY called ME, then put me on hold. Why did we even set an appointment?? Then, the first person came back and told me everyone was busy. Again: They spammed my inbox making sure I was going to be available, but then didn't bother to offer the same courtesy. Why would I do business with people who can't even get an appointment right?
Response from pdsdebt.comMay 20, 2026
Hey Bret, we are so sorry this was your experience. I’ve requested additional information so I can look into your account further and see what happened here. We absolutely want to provide a smooth experience, good customer service, and make sure all of your questions are answered.




