PDFRun.comReviews of pdfrun.com

Response from PDFRun.comJul 31, 2023

Dear Customer, We're sorry to hear that your experience with our service did not meet your expectations, and we appreciate you sharing your feedback with us. We apologize if we fell short in meeting your needs and if you felt that we didn't prioritize the customer's perspective. Your satisfaction is important to us, and we value your input as it helps us improve. If there's anything specific that you would like to address or any suggestions you have for us to better serve our customers, please don't hesitate to let us know. We're here to listen and make necessary improvements. Please don't hesitate to contact our customer support team at 1-888-245-8984 or via email at [email protected]. We truly appreciate your patience and consider your feedback invaluable. Best regards,

Response from PDFRun.comJul 3, 2023

Dear Customer, We sincerely apologize for the inconvenience you experienced with our service, We understand your frustration and want to help resolve this as quickly as possible. Please provide us with your account details so we can assist you promptly. You can also reach out to our customer support team at 1-888-245-8984 or [email protected] We appreciate your patience and value your feedback. Best Regards.

Response from PDFRun.comJun 15, 2023

Dear Rob, We apologize for the difficulties you faced while trying to cancel your subscription. We understand your frustration and want to help resolve this as quickly as possible. Please provide us with your account details so we can assist you promptly. You can also reach out to our customer support team at 1-888-245-8984 or [email protected] We appreciate your patience and value your feedback. Best Regards.

Response from PDFRun.comJun 16, 2023

Hi Mulumba, Thank you for providing your valuable feedback on Trustpilot. We appreciate your input and apologize for any inconvenience you experienced during your interaction with Dentist Note. After carefully reviewing the circumstances, we understand that you noticed the word "DRAFT" on the sample document during the preview phase. We want to clarify that this "DRAFT" watermark is solely intended for the preview and not present in the downloaded document. Our customer support officer has reached out and sent an email to you about a resolution to this matter. We assure you that we are committed to addressing your concerns and finding a satisfactory solution. At PDFRun.com, we are dedicated to delivering exceptional service and continually improving our user experience. Your feedback helps us identify areas for enhancement and ensures better service for all our customers. If you have any further questions or require further assistance, please don't hesitate to respond to the email sent by our customer support officer. We are here to help and ensure your satisfaction. Thank you for choosing PDFRun.com. We appreciate your trust and look forward to serving you better in the future. Best regards.

Response from PDFRun.comJun 7, 2023

We're sorry to hear that our service did not meet your expectations, and we understand your frustration. We strive to provide a solution that fits your needs, and we apologize if we fell short in this case. We value your satisfaction, and we would be happy to assist you further with any specific issues you encountered. Please reach out to our customer support team, and we'll do our best to address your concerns and find a suitable resolution. Regarding the refund request, our policy states that we offer refunds within a specified timeframe. Please provide us with the necessary details, such as your order information, and we will review your request promptly. We appreciate your feedback and the opportunity to improve. We are committed to ensuring customer satisfaction, and we will work diligently to address your concerns. Thank you for your understanding, and we look forward to assisting you further. Best regards.

Response from PDFRun.comApr 17, 2023

Hi! Thank you for taking the time to leave us a review. We apologize for any confusion you had using PDFRun. Please note that you will be able to use our online editor for free to fill out documents; however, downloading and sharing them will require you to pay. We’re sorry for any inconvenience this may have caused you. We hope you can tell us more about your feedback so we can improve our product by sending us an email at [email protected]. If you want to give us a call, our customer service hotline is available from 8:00AM - 4:00PM Pacific Time, Monday to Friday. We look forward to hearing from you.

Response from PDFRun.comApr 17, 2023

Hi. Thank you for taking the time to leave us a review. We apologize for any confusion you had using PDFRun. Please note that you will be able to use our online editor for free to fill out documents; however, downloading and sharing them will require you to pay. We’re sorry for any inconvenience this may have caused you. We still look forward to serving you again next time.

Response from PDFRun.comMar 9, 2023

Hi Vivian! Thank you for taking the time to leave us a review. We apologize for any confusion you had using PDFRun. Please note that you will be able to use our online editor for free to fill out documents; however, downloading and sharing them will require you to pay. We’re sorry for any inconvenience this may have caused you. We hope you can tell us more about your feedback so we can improve our product by sending us an email at [email protected]. If you want to give us a call, our customer service hotline is available from 8:00AM - 4:00PM Pacific Time, Monday to Friday. We look forward to hearing from you.