PDF AwesomeReviews of pdf-awesome.com

Response from PDF AwesomeSep 8, 2026

Hi Diedre, thank you for letting us know about this. We’re sorry that you ran into trouble editing your document after filling it out — we understand how inconvenient that can be. We’d really like to get to the bottom of what happened. If you’re able to, please send us a screenshot or a short screen recording at [email protected]. Our team can then take a closer look at the exact issue and help you with it. We’ve been making significant changes to PDFAwesome as well, including bringing more advanced capabilities to our tools, making our plans more affordable, and adding free usage for a more flexible experience. We appreciate you taking the time to share your feedback, and we hope you’ll give us the chance to make this experience better for you.

Response from PDF AwesomeSep 8, 2026

Hi Nourhen, we’re really sorry to hear about your experience. We completely understand how frustrating it must have been to lose your text, especially when you couldn’t undo the action and it affected your work. We’d genuinely like to investigate what happened. If possible, could you please share a screenshot or a short video showing the issue with our customer support team at [email protected]? This would help us understand the problem better and investigate it properly. We’re also working hard to make PDFAwesome better with more advanced features and improved tools, while keeping everything simple and easy to use. Along with these improvements, we’ve updated our pricing to make it more affordable and added free usage to provide a better overall user experience. Thank you for bringing this to our attention. We truly value your feedback and would appreciate the opportunity to look into the issue and improve your experience.

Response from PDF AwesomeSep 8, 2026

Hi, thank you for sharing your feedback. We’re sorry to hear that you had this experience and understand your concern regarding payments and billing. We’d really like to look into this personally and understand exactly what happened. If you’re comfortable, could you please share the email address associated with your PDFAwesome account with us? This will help us locate your account and review the billing details so we can investigate the issue properly. Please don’t share any passwords, payment card details, or other sensitive information. We appreciate your help and would be happy to look into this for you.